PA

Porter Airlines Inc.

Verified Job Source

Effortless travel, onboard service, and amenities that enhance your journey, all delivered in style and comfort.

Toronto, Ontario

Airlines and Aviation
1,001–5,000 people

About

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X. Depuis 2006, Porter Airlines améliore l’expérience en classe économique pour chaque passager en s’assurant d’offrir un accueil chaleureux misant sur le style, l’attention et le charme. Son parc aérien d’aéronefs Embraer E195-E2 et De Havilland Dash 8-400 dessert l’Amérique du Nord, y compris le réseau canadien d’un océan à l’autre, les États-Unis, le Mexique, les Caraïbes, et l’Amérique centrale. Porter Airlines, dont le siège social est situé à Toronto, est une compagnie aérienne officielle 4 étoiles dans le Classement mondial des compagnies aériennesMD. Visitez www.flyporter.com/fr-ca/ ou suivez @porterairlines sur Instagram, Facebook et X.

Open positions

Customer Service Representative, Halifax (YHZ) - Part Time

On-site · Goffs

The Customer Service Representative is responsible for checking in passengers, managing boarding procedures, and assisting with baggage tracing and recovery. They also provide support for passengers with disabilities and ensure high standards of safety and service throughout the airport operations.

Customer Service Representative - Montreal (YUL) Part Time

On-site · Dorval

The Customer Service Representative is responsible for providing high-quality service to passengers, including check-in procedures, gate announcements, and baggage handling. They also manage passenger inquiries, assist individuals with disabilities, and ensure compliance with safety policies.

Lead, Customer Service Representative - Montreal (YUL)

On-site · Dorval

Oversee daily functions of the Customer Service Representative group and coordinate aircraft movements and ground handling operations. Lead team development and ensure a safe, efficient travel experience while managing operational disruptions.

Customer Service Representative - Ottawa (YOW) Full Time

On-site · Ottawa

Provide high-quality customer service including passenger check-in, boarding procedures, and managing international arrivals. Handle mishandled baggage tracing and recovery while ensuring adherence to safety management systems.

Lead, Customer Service Representative - Montreal (YUL)

On-site · Dorval

The Lead Customer Service Representative oversees daily airport operations, manages resource deployment, and coaches the CSR team to ensure safety and service excellence. They act as a primary point of contact for stakeholders and coordinate aircraft movements, flight schedules, and passenger support.

Customer Service Representative - Ottawa (YOW) Full Time

On-site · Ottawa

The Customer Service Representative is responsible for checking in passengers, managing boarding procedures, and assisting with baggage services. They also provide support for passengers with disabilities and ensure high standards of safety and customer service are maintained.

Customer Service Representative - Ottawa (YOW) Part Time

On-site · Ottawa

The Customer Service Representative is responsible for providing high-quality service to passengers, including check-in procedures, gate announcements, and baggage handling. They also manage passenger inquiries, assist individuals with disabilities, and maintain accurate records within the company's systems.

Customer Service Representative - FBO, Full Time

On-site · Toronto

The representative provides high-level hospitality and operational support to FBO customers, including managing reservations and driving passengers. They are also responsible for fuel data entry, radio communications, and daily financial reconciliation of transactions.

Customer Service Representative, St Hubert (YHU) - Part Time

On-site · Longueuil

Provide high-quality customer service by checking in passengers, managing boarding procedures, and assisting with baggage tracing. Ensure passenger safety and comfort, including providing wheelchair assistance and managing unaccompanied minors.

Customer Service Representative, St Hubert (YHU) - Part Time

On-site · Longueuil

Provide high-quality customer service by managing passenger check-ins, boarding procedures, and flight documentation. Handle baggage services, including tracing mishandled luggage and assisting passengers with reduced mobility.

Customer Service Representative - Toronto (YTZ) Part time

On-site

Job Summary Thank you for your interest in joining the Porter team. Applications for this job posting will be considered for current and future openings. While we are excited to review your qualifications in advance, it may be some time before you hear from us based on the availability of start dates. If you are selected to continue with the application process, you will be contacted as roles are hired for. Please note that this only applies to the Customer Service Representative position. If you have applied to other roles within the organization, you should expect to hear back from us with…