Provincial Health Services Authority of BC. Health news & resources for British Columbians. Moderation: phsa.ca/privacy
Vancouver, British Columbia
Canada's first provincial health services authority. Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions of BC. PHSA's primary role is to ensure that BC residents have access to a coordinated network of high-quality specialized health care services. PHSA operates provincial programs including BC Children's Hospital, BC Women's Hospital + Health Centre, BC Emergency Health Services, BC Cancer, BC Centre for Disease Control and BC Transplant. It is also responsible for specialized provincial health services like chest surgery and trauma services, which are delivered in a number of locations in the regional health authorities. For career opportunities, visit www.jobs.phsa.ca or email careers@phsa.ca.
On-site · Burnaby
The Customer Service Representative acts as the first point of contact for internal and external inquiries regarding employee records and benefits via phone, email, and ticketing systems. They are responsible for resolving issues, documenting interactions, and providing education on forms and requisitions while maintaining high service standards.
On-site · Vancouver
The agent will manage a multi-line phone system, handle incoming hospital calls, and provide information to callers in a prompt and courteous manner. They are also responsible for responding to emergency calls and hospital alarms while maintaining accurate on-call schedules.