RO

Royal Ontario Museum

Verified Job Source

Canada’s most visited museum and preeminent field research institute, with a collection of more than 18 million objects.

Toronto, Ontario

Museums, Historical Sites, and Zoos
501–1,000 people

About

Opened in 1914, ROM (Royal Ontario Museum) showcases art, culture, and nature from around the world and across time. Today, ROM houses more than 18 million objects, from Egyptian mummies to contemporary sculpture, from meteorites to dinosaurs. ROM is the most visited museum in Canada and one of the top ten museums in North America. It is also the country’s preeminent field research institute, with a diverse range of experts who help us understand the past, make sense of the present, and shape a shared future. Just as impressive is ROM’s facility—a striking combination of heritage architecture and the cutting-edge Michael Lee-Chin Crystal, which marks the Museum as an iconic landmark and global cultural destination. We live on in what we leave behind.

Open positions

Contact Centre Representative (French/English)

On-site · Toronto

The Contact Centre Representative serves as the primary point of contact for museum visitors via phone, email, and online platforms. Responsibilities include managing ticketing and membership sales, resolving visitor inquiries, and maintaining accurate records of all interactions.

Contact Centre Representative

On-site · Toronto

Serve as the primary point of contact for visitors and members via phone, email, and chat to provide information and resolve inquiries. Responsibilities include processing ticketing and membership sales, conducting outbound outreach, and managing digital visitor feedback.