Customer Service Representative

Job summary

The role involves building customer relationships, processing loan applications, and managing financial transactions. Additionally, the representative is responsible for collecting on delinquent accounts and performing daily store operations.

Job details

Canadian-operated, Speedy Cash has been a strong leader in the financial services industry since 1998. We are building a dynamic team of business professionals and can provide the right candidate with significant opportunities for career growth and job satisfaction. If you’re looking for a fun, energized environment where we support each other, as a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for you! Perks and Benefits • Competitive wages, bonuses and benefits • No experience necessary – We provide in-store training. • Hands-on and continual training in transferable skills • Birthdays off, annual fun day for each store • Incredible support system • A team environment that makes work satisfying and fun • RRSP matching • Opportunities for growth: We promote from within! Job Responsibilities • Building customer relationships while providing exceptional customer service • Identifying and meeting the customer’s financial needs in order to process loan applications • Collecting on delinquent accounts in the interest of minimizing bad debt • Conveying information through in person, telephone, and email communications • Aiding in loan sales, cheque cashing and in store promotions • Handling and balancing daily cash and debit transactions • Performing all daily operations of the store Requirements • Valid Government Issued Photo ID • Clean Criminal Record • High School Diploma or Equivalent • Ability to work both independently and as a part of a team Wage: Salary commensurate with experience For more information about Speedy Cash checkout our website at www.speedycash.ca/careers [//www.speedycash.ca/careers]

What you’ll do

The role involves building customer relationships, processing loan applications, and managing financial transactions. Additionally, the representative is responsible for collecting on delinquent accounts and performing daily store operations.

Requirements

Candidates must possess a high school diploma or equivalent and a valid government-issued photo ID. A clean criminal record is also required for this position.

Benefits

• Competitive wages • Bonuses • In-store training • Birthdays off • Annual fun day • Support system • RRSP matching

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Cash handling · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Relationship building
• Loan processing
• Debt collection
• Communication
• Sales
• Cash handling
• Debit transactions
• Teamwork
• Financial services
• Check Cashing
• Customer Service
• Customer Relationship Building
• Financial Services
• Loans
• Operations
• Transferable Skills Analysis
• Balancing (Ledger/Billing)

Job areas

• Customer Service & Support
• Finance & Accounting
• Retail
• Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives