Call Center Specialist

Job summary

Make at least 120 outbound calls per day to identify business prospects, assess their needs, and book at least 25 qualified appointments per week. Build rapport, address basic objections, present relevant efficiency solutions, and accurately document calls and appointment outcomes.

Job details

Are you confident on the phone, motivated by performance, and energized by a fast-paced sales environment? The RPM Groups is seeking a driven Call Centre Sales Representative to make high-volume outbound calls, qualify prospects, and book appointments for our sales team. In this role, you will work directly with businesses to identify opportunities to reduce costs, manage market risk, and improve efficiency. You will be responsible for prospecting and developing new business relationships, conducting needs assessments, and presenting tailored solutions including hedging, LED lighting upgrades, solar solutions, and other efficiency products and services. This is an onsite, full-time independent contractor opportunity for someone who thrives on clear targets, consistent activity, and commission-based earning potential. Schedule & Work Environment Monday–Friday, 8:00 a.m.–5:00 p.m. Onsite role in a professional call centre setting Full-time availability and reliable attendance required What You’ll Do Complete a minimum of 120 outbound calls per day Book a minimum of 25 qualified appointments per week Follow established call scripts while communicating naturally and professionally Build rapport, identify prospect needs, address basic objections, and secure appointments Keep accurate records of calls, outcomes, and appointments Maintain a positive, goal-oriented approach in a high-volume environment Compensation & Incentives This position is offered on an independent contractor basis and compensation is fully commission-based—there is no hourly wage or salary. Weekly pay cycle based on earned commissions Additional weekly performance bonuses Residual/reoccurring income opportunities tied to qualifying results Company events, recognition opportunities, and travel incentives for top performers Your income is directly tied to your performance, consistency, and ability to meet appointment-setting targets. Minimum Requirements Professional fluency in spoken and written English Comfortable making 120+ calls per day Ability to consistently achieve 25 appointments per week Strong communication, listening, and objection-handling skills Self-motivated, dependable, and comfortable working toward measurable goals Ability to work onsite Monday through Friday from 8:00 a.m. to 5:00 p.m. Preferred Qualifications The following are preferred, but not required: Previous sales, appointment-setting, telemarketing, or call centre experience Experience using a CRM to document activity and manage prospect follow-up If you are motivated by a high-performance environment and want an opportunity where your results can directly shape your earnings, we encourage you to apply. Please apply directly OR Send Resume to dlynn@therpmgroups.com

What you’ll do

Make at least 120 outbound calls per day to identify business prospects, assess their needs, and book at least 25 qualified appointments per week. Build rapport, address basic objections, present relevant efficiency solutions, and accurately document calls and appointment outcomes.

Requirements

Applicants must be fluent in spoken and written English, comfortable making 120 or more calls daily, and able to consistently achieve 25 appointments per week. Strong communication, listening, and objection-handling skills, dependability, self-motivation, and onsite availability Monday through Friday from 8:00 a.m. to 5:00 p.m. are required; sales or call centre experience and CRM experience are preferred.

Benefits

• Performance Bonuses
• Residual Income Opportunities
• Company Events
• Recognition Opportunities
• Travel Incentives

Listed skills

• Objection Handling · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Outbound Calling
• Appointment Setting
• Prospecting
• Sales
• Needs Assessment
• Rapport Building
• Objection Handling
• Communication
• Active Listening
• Call Script Adherence
• CRM Documentation
• Prospect Follow-Up
• Recordkeeping
• Goal Orientation

Job areas

• Sales
• Customer Service & Support
• Energy