As one of Canada's leading tech-enabled firms, we bring unparalleled expertise in B2B & B2C call center outsourcing.
Sydney, Nova Scotia
At The Sydney Call Centre Inc. (SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). As one of Canada's leading tech-enabled firms, we bring unparalleled expertise in B2B & B2C call center outsourcing. With a proven track record, we specialize in B2B lead generation, cultivating qualified prospects, and driving new business opportunities. 📞 Inbound & Outbound Call Center Services: Supercharge your sales resources without the need for additional staff. SCC offers scalable teams of talented sales professionals dedicated to telesales. Our Inside Sales Projects are meticulously crafted to produce best-in-class results, ensuring your company's full market potential is realized. 🔍 Our Specializations: • Inbound Customer Care: Delivering exceptional customer service that exceeds expectations. • Outbound Sales: Elevate your sales strategy with our outbound expertise. • Lead Generation: Unleashing opportunities through strategic prospect development. • Customer Win-Back: Reignite relationships and win back valuable customers. • Market Research: Gain insights that fuel informed business decisions. • Automation & Bots: Embrace cutting-edge technology for enhanced efficiency. 💡 Why Choose SCC? • Experience: Benefit from the wealth of experience that sets SCC apart. • Scalability: Scale your operations effortlessly with our flexible solutions. • Results-Driven: Achieve tangible, measurable results through our tailored services. • Tech-Enabled: Harness the power of technology to stay ahead in the competitive landscape. Ready to supercharge your growth engine? 🚀 Contact us today for more information or to receive a personalized quote for our inbound and outbound services. The Sydney Call Centre Inc. - Where Excellence Meets Innovation. #BusinessGrowth #CallCenter #BPO #ICT #SalesExcellence #canadaBPO
Remote · Nova Scotia, Canada
Provide professional customer support to French-speaking clients via phone, email, and chat while maintaining accurate records in CRM systems. Resolve customer inquiries and complaints while meeting performance targets for quality and productivity.
Remote · Quebec, Quebec, Canada
Provide professional customer support to French-speaking clients via phone, email, and chat while maintaining accurate records in CRM systems. Resolve customer inquiries and complaints while meeting performance targets for quality and productivity.
Remote · Alberta, Canada
Provide professional support to French-speaking customers via phone, email, and chat while resolving inquiries and complaints. Maintain accurate records in CRM systems and meet performance targets for quality and productivity.
Remote · Canada, United States
Provide professional support to French-speaking customers via phone, email, and chat while resolving inquiries and complaints. Maintain accurate records in CRM systems and collaborate with internal teams to ensure high service standards.
Remote · Saskatchewan, Canada
Provide professional support to French-speaking customers via phone, email, and chat while resolving inquiries and complaints. Maintain accurate records in CRM systems and collaborate with internal teams to ensure high service standards.
Remote · Canada, United States
Provide professional customer support to French-speaking clients via phone, email, and chat while resolving inquiries and complaints. Maintain accurate records in CRM systems and collaborate with internal teams to ensure high service standards.
Remote · Canada
Provide professional customer support to French-speaking clients via phone, email, and chat while resolving inquiries and complaints. Maintain accurate records in CRM systems and collaborate with internal teams to ensure high service standards.
Remote · United States
Handle inbound and outbound customer contacts to resolve inquiries, process claims, and up-sell products. Maintain accurate documentation in systems while adhering to company policies and performance standards.
Remote · United States
Handle inbound and outbound customer inquiries, sales, and service requests in a professional and timely manner. Accurately document customer interactions and claims while ensuring first-call resolution.
Remote · Canada, Philippines, South Africa, United States
Handle inbound and outbound customer contacts to resolve inquiries, process claims, and assist with sales. Maintain accurate documentation and adhere to company policies while providing excellent customer service.
Remote · United States
Handle inbound and outbound customer inquiries and sales calls in a professional and timely manner. Accurately document customer information and resolve issues while adhering to company policies and scripts.
Remote · Canada, Philippines, South Africa, United States
Handle inbound and outbound customer inquiries and sales calls in a professional and timely manner. Accurately document customer information and resolve issues while adhering to company policies and scripts.
Remote · United States
Handle inbound and outbound customer inquiries and sales calls in a professional and timely manner. Document customer interactions accurately and resolve issues while adhering to company policies and scripts.
Remote · Sydney, Nova Scotia, Canada
Handle inbound and outbound customer inquiries, sales, and support in a professional and timely manner. Accurately document customer interactions and resolve issues while adhering to company policies and scripts.
Remote · Sydney, Nova Scotia, Canada
Handle inbound and outbound customer contacts professionally to ensure first call resolution and accurate documentation. Research information, answer customer questions, and up-sell products while adhering to company policies and procedures.
On-site · Sydney
Manage inbound and outbound calls to provide customer service, technical support, and sales assistance while resolving issues effectively. Accurately document interactions, research internal systems for information, and maintain professional standards in a fast-paced environment.
Remote · Saskatchewan, Canada
The representative will handle inbound customer inquiries, troubleshoot technical issues, and assist with product and service management. They are also responsible for identifying sales opportunities and ensuring first-call resolution through effective problem solving.
Remote · Canada
Answer inbound calls and respond to customer inquiries while maintaining a professional and positive attitude. Document all interactions accurately in the CRM system and escalate complex issues as necessary.
Remote · Prince Edward Island, Canada
Engage with customers via inbound calls to resolve issues and process requests efficiently. Identify opportunities to upsell services while ensuring first-call resolution through effective communication.
On-site · Sydney
Handle inbound and outbound customer contacts to provide support, resolve issues, and sell products. Accurately document customer interactions and maintain professional standards while meeting performance targets.