At TTC, our purpose is to enrich lives by connecting people & places.
Costa Mesa, California
At The Travel Corporation, we believe travel has the power to enrich lives, broaden perspectives and create meaningful connections. For more than a century, we've been creating exceptional travel experiences that bring people and places together. Today, our family of travel brands helps millions of guests explore the world in ways that suit their passions, interests and travel styles. From guided holidays and luxury river cruises to adventure travel, sightseeing, destination management and tailor-made journeys, our brands include ๐๐ซ๐๐๐๐ฅ๐ ๐๐ซ, ๐๐ง๐ฌ๐ข๐ ๐ก๐ญ ๐๐๐๐๐ญ๐ข๐จ๐ง๐ฌ, ๐๐จ๐ฌ๐ญ๐ฌ๐๐ฏ๐๐ซ, ๐๐จ๐ง๐ญ๐ข๐ค๐ข, ๐๐ฎ๐ฑ๐ฎ๐ซ๐ฒ ๐๐จ๐ฅ๐, ๐๐ง๐ข๐ฐ๐จ๐ซ๐ฅ๐ ๐๐จ๐ฎ๐ญ๐ข๐ช๐ฎ๐ ๐๐ข๐ฏ๐๐ซ ๐๐ซ๐ฎ๐ข๐ฌ๐๐ฌ, ๐๐๐ ๐๐ข๐ง๐ ๐ฌ, ๐๐ง๐ฌ๐ฉ๐ข๐ซ๐ข๐ง๐ ๐๐จ๐ฎ๐ซ๐ง๐๐ฒ๐ฌ, ๐๐๐ฏ๐๐ง๐ญ๐ฎ๐ซ๐ ๐๐จ๐ซ๐ฅ๐, ๐๐ข๐ ๐ก๐ฅ๐๐ง๐ ๐๐ฑ๐ฉ๐ฅ๐จ๐ซ๐๐ซ ๐๐จ๐ฎ๐ซ๐ฌ, ๐๐ฏ๐๐ง ๐๐ฏ๐๐ง๐ฌ, ๐๐๐ ๐ ๐ข๐ฌ ๐๐๐ฏ๐๐ง๐ญ๐ฎ๐ซ๐๐ฌ, ๐๐๐ฌ๐ญ๐ข๐ง๐๐ญ๐ข๐จ๐ง ๐๐ฌ๐ข๐, ๐๐๐ซ๐ข๐๐๐ง ๐๐ซ๐๐ฏ๐๐ฅ, ๐๐ง๐., ๐๐ข๐จ๐ง ๐๐จ๐ซ๐ฅ๐ ๐๐ซ๐๐ฏ๐๐ฅ, ๐๐๐๐ ๐๐จ๐ฎ๐ซ๐ฌ ๐๐ง๐ ๐๐ซ๐๐ง๐๐๐ง ๐๐๐๐๐ญ๐ข๐จ๐ง๐ฌ. While each brand has its own unique story, we're united by a shared purpose: To enrich lives by connecting people and places. Behind every journey is a global team of passionate people across operations, guest experience, sales, marketing, technology, product, finance and corporate functions. Together, we help create unforgettable moments for both our guests and one another. Everything we do is guided by our values: ๐๐๐ฅ๐ฎ๐ ๐๐ฏ๐๐ซ๐ฒ ๐๐จ๐ข๐๐ We put people first and believe every voice matters. ๐๐๐ญ ๐๐ข๐ญ๐ก ๐๐ง๐ญ๐๐ ๐ซ๐ข๐ญ๐ฒ We do what's right, even when it's difficult. ๐๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ ๐๐๐ฒ๐จ๐ง๐ ๐๐จ๐ฎ๐ง๐๐๐ซ๐ข๐๐ฌ We're curious, ambitious and always looking ahead. ๐๐ฐ๐ง ๐๐ก๐ ๐๐ฎ๐ญ๐๐จ๐ฆ๐ We take responsibility and deliver with pride. ๐๐ฎ๐๐๐๐๐ ๐๐จ๐ ๐๐ญ๐ก๐๐ซ We collaborate openly and achieve more as one team. Whether you're looking for your next adventure or your next career opportunity
On-site
The Contact Center Service Performance Leader is responsible for coaching and developing a high-performing team to meet customer satisfaction and operational targets. They utilize performance data and quality insights to drive continuous improvement and ensure a customer-centric service culture.
Remote ยท Calgary, Alberta, Canada, Edmonton, Alberta, Canada, Vancouver, British Columbia, Canada, Victoria, British Columbia, Canada
The Contact Center Service Agent will deliver high-quality support while identifying opportunities to enhance the guest experience through product upselling. Responsibilities include managing guest interactions via CRM tools and resolving inquiries to ensure high satisfaction.
Remote ยท Amherst, Nova Scotia, Canada, Antigonish, Nova Scotia, Canada, Dartmouth, Nova Scotia, Canada, Halifax, Nova Scotia, Canada, New Glasgow, Nova Scotia, Canada
The Contact Centre Service Agent will provide high-quality support to guests while identifying opportunities for upselling additional products. They are responsible for managing guest interactions in the CRM, resolving inquiries, and building long-term relationships with partners and repeat guests.
Remote ยท Banff, Alberta, Canada, Calgary, Alberta, Canada, Canmore, Alberta, Canada, Edmonton, Alberta, Canada, Kelowna, British Columbia, Canada
Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a consultative sales approach. Manage your sales pipeline in Salesforce while driving revenue across B2C and B2B channels.
Remote ยท Brampton, Ontario, Canada, Hamilton, Ontario, Canada, Kitchener, Ontario, Canada, London, Ontario, Canada, Mississauga, Ontario, Canada
The agent will provide high-quality support to guests while identifying opportunities for upselling additional products. They are responsible for managing CRM data, resolving guest inquiries, and building long-term loyalty through personalized service.
Remote ยท Brampton, Ontario, Canada, Hamilton, Ontario, Canada, Kitchener, Ontario, Canada, London, Ontario, Canada, Mississauga, Ontario, Canada
The Contact Centre Service Agent will convert qualified leads into bookings by engaging with guests through phone, email, and chat using a consultative sales approach. They are responsible for managing their sales pipeline in Salesforce and driving revenue across B2C and B2B channels while maintaining high service standards.