BC's Most Loved appliance store and BC family owned and operated. Making everyday life better since 1974
Richmond, BC
At Trail Appliances, we make everyday life better. Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or collaborating with interior designers and developers to design dream kitchens, we help inspire possibilities to create special moments at home. With 50+ years in the home appliance industry, our family have handpicked over 55 of the best brands from around the world to satisfy your inner technie, your inner designer, and your not-so-inner accountant. Think of your favorite appliance brand. We’ve got it and over 50 others to compare it to. As a family business, we can do things big chains can’t. Like having showrooms full of thousands of appliances. Or training a team of experts so buying appliances is as easy as using them. In fact, we have three divisions of appliance experts who are eagerly supported by in-house delivery teams, customer support specialists, and appliance technicians. Our three divisions: - Retail Sales - Builder Division (Single Family, Multi-Family, and Apartment Replacement) - Designer Sales Join our team of Trailblazers -> https://www.trailappliances.com/careers
On-site · Delta
Handle incoming customer service and repair requests by phone and email, determine the appropriate response, and coordinate appointments with technicians or third-party providers. Track service orders through completion, follow up on escalations and authorizations, and work with manufacturers and internal teams to resolve customer issues.