Vancity

Verified Job Source

Put your money where your values are.

Vancouver, BC

Financial Services

1,001–5,000 people

About

Everyone needs a place to bank. We're the place that offers resources and guidance for a future where everyone thrives. With 54 branches in Metro Vancouver, the Fraser Valley, Victoria, Squamish and Alert Bay, we serve more than 550,000 members and their communities in the Coast Salish and Kwakwaka'wakw territories.

Open positions

Senior Director, Contact Centre Experience Delivery

Hybrid · Surrey

The Senior Director will lead the strategic growth and service delivery of the Member Service Centre, evolving it into a high-performing, advice-led distribution channel. They will oversee sales and advice strategies across Member Care and Card Services while aligning specialist channels to drive revenue and member value.