Full Time Call Centre Agent

Job summary

Manage a high volume of inbound calls for various professional services and medical offices. Ensure all messages are captured efficiently and accurately using internal systems.

Job details

Full Time Call Centre Agent Location: Regina, SK (In-Office) Compensation: $17/hr (+ benefits) Love helping people but hate the pressure of sales? At We An-Ser, we do things differently. We provide essential inbound communication support for medical offices, professional services, property management, and more. Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role. We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us! Perks of the Role: Enjoy a consistent 4-day work week (10 hr shifts) for a true work-life balance. We are invested in you! We're looking for long-term employees, not temporary staff. Benefits includes medical, dental, vision, paid time off, and RRSP matching (waiting period may apply). Apply today! We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

What you’ll do

Manage a high volume of inbound calls for various professional services and medical offices. Ensure all messages are captured efficiently and accurately using internal systems.

Requirements

Candidates must have a strong command of English and a minimum typing speed of 35 WPM. Applicants should be dedicated, punctual, and possess an upbeat tone.

Benefits

• Medical • Dental • Vision • Paid time off • RRSP matching

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• punctuality · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Typing
• Data entry
• Customer service
• Attention to detail
• Punctuality
• Accountability
• English proficiency
• Inbound Calls
• Open Mindset
• Time Off Management
• English Language
• Property Management
• Sales
• Telemarketing

Job areas

• Customer Service & Support
• Administrative
• Call Centre Agent
• Call Center Representative
• Contact Centre Information Clerks
• Customer Service Representatives