Customer Service Representative (Sales Admin)
On-site · Sudbury
As a Customer Service Representative, you will provide post-sale support to the Sales Team to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicate solutions or requested information to the sales team. You will analyze the service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Process payments for cash account customers. Research and resolve cust…