Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide s[...]
Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to [...]
Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customersProviding weekly updates on objectives and identifying any issues or opportunities pertaining [...]
Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Scotiabank Code of Conduct. Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their[...]
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Con[...]