Appointments in call centre and customer care, May 2021

Ronnie Lawand has been hired by CAE as Customer Experience Lead in Montreal. Before that he had worked at TRU Simulation + Training.

Saffat Khan has been appointed Customer Value Associate at Walmart in Toronto. Prior to that he was employed as an Inventory Associate at The TJX Companies, Inc. .

Jaclyn Chiarello has been employed by Boehringer Ingelheim as a Customer Insights Manager in Milton. She hab been a Vice President - Innovation at Ipsos.

Kirstin Penzes has been hired by Mentorly as a Customer Success Advisor in Montreal. She had worked at Hopper.

Shawn Reid joined Staples Canada as a Manager or Contact Center Operations in Toronto. He had formerly occupied the role of Senior Manager of Customer Care Operations at President's Choice Financial.