AI

Apptoza Inc.

Verified Job Source

Apptoza delivers expert talent solutions across the U.S., Canada, and India. Your go-to partner for all talent needs.

Duluth, Georgia

IT Services and IT Consulting
11–50 people

About

Apptoza is a boutique IT service provider, offering a comprehensive range of IT services and solutions. We take pride in delivering excellence in IT consulting to businesses of all sizes, from large enterprises to mid-sized and small businesses. Founded by a team of seasoned IT professionals, Apptoza provides the expertise and leadership necessary to drive successful IT projects and help companies achieve their strategic goals. Whether you require full-scale IT project execution, application management services, or short-term consulting, our solutions are designed to enhance efficiency across systems, processes, and teams. As a one-stop IT solutions provider, we offer end-to-end expertise in IT applications. Our consultants have an average of 10+ years of experience, delivering IT implementations across North America, Europe, and Asia. With deep industry knowledge, strong business acumen, and exceptional communication skills, we ensure tailored solutions that align with your unique business needs. With a global team based in the USA, Canada, and India, we provide flexible, high-quality, and cost-effective IT project implementations. Our customized delivery models—blending on-site, near-site, and off-site services—ensure optimal outcomes for our clients. At Apptoza, our success is built on a client-first philosophy. We believe that delivering outstanding service and long-term collaboration sets us apart from the competition. Our commitment to excellence and innovation fosters strong, lasting partnerships with our clients. At Apptoza, your success is our priority.

Open positions

Tech Lead for IVR-Contact Centre

Hybrid · Toronto

Lead the design, development, implementation, and support of IVR and contact center applications. Manage contact flows, call routing, self-service solutions, and integrations with telephony and backend systems.

IVR-Contact Centre Engineer

On-site · Toronto

Lead the design, development, implementation, and support of IVR and contact center applications. Build and support contact flows, call routing, self-service solutions, and integrations with backend systems.

IVR / Contact Centre Solution Architect

On-site · Toronto

Design, configure, and implement scalable voice-enabled contact center solutions using Salesforce Service Cloud Voice and Amazon Connect, including IVR flows, queues, routing profiles, and omnichannel routing. Translate business requirements into technical designs, troubleshoot Salesforce integrations, and support deployments while leading teams.