CareerHelix Ltd

Verified Job Source

Tampa, Florida

Information Services

Open positions

Customer Service Representative

Remote · Canada

The Customer Service Representative will manage day-to-day customer interactions by addressing inquiries, resolving concerns, and providing accurate information via phone, email, and chat. They are also responsible for processing service-related transactions and maintaining accurate records within company systems.

Junior Customer Service Representative

Remote · Lethbridge, Alberta, Canada

The representative will respond to customer inquiries across phone, email, and chat while troubleshooting technical issues and maintaining accurate CRM records. They are also responsible for handling complaints with empathy and collaborating with team members to ensure high standards of service.