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Appliance Technician

Bridgepoint Maintenanceabout 21 hours ago
Hybrid
Mid Level
Full-Time

About the role

Job

Overview

Contract Kanata, Ontario, Canada Hybrid

Important Location Requirement:

This is a remote position; however, candidates must be located in the same country, city, or region where the job is posted. The successful candidate must be available to attend a local office, meeting, training session, or company event if requested.

Please only apply if you are based in the location listed on this job posting. Remote does not mean the position is open worldwide.

Bridgepoint Maintenance is looking for a reliable and experienced Appliance Technician to attend residential properties, complete appliance assessments, diagnose appliance issues, perform approved repairs, respond to urgent appliance calls when required, and identify any additional concerns that may need follow-up.

This role is ideal for someone who is experienced, hands-on, professional, punctual, and able to work independently in the field.

The right person should be comfortable attending residential properties, using company systems, documenting work with photos and videos, communicating clearly, and completing appliance service work safely and professionally.

How To Apply

Apply with your resume If your background aligns, you’ll receive a link to a short pre-recorded video interview shortly after applying

What You’ll Do

Attend residential properties for appliance service calls, assessments, repairs, urgent calls, and follow-up appointments Respond to urgent or emergency appliance issues when assigned or scheduled Inspect appliance issues and determine the cause of the problem Complete approved appliance repairs in a safe and professional manner Diagnose issues with refrigerators, stoves, ovens, dishwashers, washers, dryers, microwaves, and other residential appliances Take clear photos and videos of the appliance, issue, work area, completed repair, and any concerns requiring follow-up Provide clear updates, notes, photos, videos, and details of completed work after each visit Use the company app, phone, calendar, and required systems to receive jobs, view appointment details, submit updates, upload photos/videos, and communicate status Respect the calendar, arrive on time, and keep appointments updated properly Communicate professionally with tenants, owners, and internal team members Identify when additional appliance work, another licensed trade, replacement, delivery, installation, restoration, or follow-up service is required Create or recommend additional work orders for appliance-related follow-up repairs Return to properties to complete approved follow-up appliance work Follow company instructions, appointment details, access instructions, calendar bookings, and documentation requirements General Work May Include

Urgent or emergency appliance calls Refrigerator troubleshooting and repair Stove and oven troubleshooting and repair Dishwasher troubleshooting and repair Washer troubleshooting and repair Dryer troubleshooting and repair Microwave troubleshooting where applicable Appliance leak assessments Appliance noise or performance concerns Appliance power or connection checks where applicable Appliance installation checks where applicable Filter, hose, seal, latch, element, pump, motor, or component checks where applicable Rental turnover appliance checks Appliance assessments for residential properties

Requirements

Previous experience as an appliance technician, appliance repair contractor, service technician, maintenance technician, or similar role Strong knowledge of residential appliance diagnostics, repairs, and service work Available to handle urgent or emergency appliance calls when required Reliable transportation Necessary appliance repair tools and equipment available Comfortable attending residential properties independently iPhone 13 or equivalent smartphone with a high-quality camera Comfortable using a mobile app, phone, calendar, and online systems to receive jobs, update appointments, upload photos/videos, and submit notes Comfortable taking clear photos and videos of appliance issues, repair concerns, and completed work Able to write clear notes and submit updates after each visit Punctual, reliable, and able to respect scheduled appointments and calendar bookings Ability to work independently with minimal supervision Professional, reliable, punctual, and detail-oriented Able to communicate respectfully with tenants, owners, and team members Able to complete work safely, professionally, and within the scope of experience, licensing, certification, and applicable requirements Nice-to-Have

Experience with residential rental properties Experience handling urgent appliance service calls Experience supporting property management, maintenance, or residential service operations Experience identifying when replacement, delivery, installation, another licensed trade, or follow-up service is required Experience documenting service work through mobile apps, photos, videos, notes, and job updates

Ideal Candidate

The ideal candidate is an experienced Appliance Technician who is reliable, professional, and comfortable working independently at residential properties.

They know how to assess appliance issues, complete approved repairs properly, document the work clearly, and communicate respectfully with tenants, owners, and internal team members.

They are punctual, organized, and comfortable using mobile systems to receive jobs, update appointments, upload photos and videos, and submit notes after each visit.

They understand when a repair is within their scope and when another licensed trade, replacement, delivery, installation, restoration, or internal follow-up is required.

Field Requirements

Reliable transportation Appliance repair tools and equipment available for appointments Smartphone with a high-quality camera Ability to travel between residential properties Ability to handle urgent or emergency appliance calls when required Ability to use company app, phone, calendar, and online systems Ability to submit clear updates, photos, videos, and notes after each visit

Important Note

This role is for appliance repair and appliance service work only. Any plumbing, electrical, HVAC, gas, structural, restoration, or permit-required work outside the technician’s scope must be reported and escalated so the appropriate licensed trade or internal team can follow up. Gas appliance work must only be completed by someone with the proper gas license or certification where required.

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About Bridgepoint Maintenance

Repair and Maintenance

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