Education: College/CEGEP. or equivalent experience. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Receive payments. Answer clients' inquiries and provide information. Take customers' orders. Experience: 1 year to less than 2 years. Employment terms options: Day. Workplace information: Hybrid. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Other benefits: Free parking available.