About the role
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Senior Account Manager
PRIMARY PURPOSE: To support the Client Services discipline nationally in Canadanationally.
ESSENTIAL FUNCTIONS And RESPONSIBILITIES
Responsible for managing and maintaining client relationship to ensure satisfaction and retention Primary point of contact for client, responding promptly to client inquiries Supports business growth through identifying new opportunities and cross-selling of services Participates in client meetings as required (ie/performance reviews/stewardship etc..) Provides ancillary support based on client or departmental needs Assists with the development of Stewardship reports & Loss Runs as needed Preparation of client communication as required to internal staff Assists with the assembly of contracts, proposals, presentations and Client Service Instructions Maintain necessary client documents in TheCurrent Assist in CAT events Coordinate completion of client reports as required Key contact for inquiries with respect to AR Update/maintain client rates Request client code set up Request system access for clients Coordinate training as required by client internally with operations Attend industry functions as deemed necessary
ADDITIONAL FUNCTIONS And RESPONSIBILITIES
Performs other duties as assigned. Supports the organization's quality program(s).
Qualifications
Education & Licensing
Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred. Applicable Adjuster Licensing
Experience
Minimum Five (5) years of experience, preferably (10) years of experience, or equivalent combination of education and experience required
Skills & Knowledge
Basic knowledge of insurance, claims or business management Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products and Excel, PowerPoint Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies Ability to manage multiple accounts and deadlines Strong communication and interpersonal skills Excellent organizational and time-management abilities Customer-focused mindset with strong problem-solving skills
Job type:
We are currently hiring for this position
Compensation Information:
Salary Range: $120,000-$150,000 CAD Annual
This position is full-time and compensation is salaried.
Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.
We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.
About Sedgwick
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 31,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts.
Join us!
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer
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About the role
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Senior Account Manager
PRIMARY PURPOSE: To support the Client Services discipline nationally in Canadanationally.
ESSENTIAL FUNCTIONS And RESPONSIBILITIES
Responsible for managing and maintaining client relationship to ensure satisfaction and retention Primary point of contact for client, responding promptly to client inquiries Supports business growth through identifying new opportunities and cross-selling of services Participates in client meetings as required (ie/performance reviews/stewardship etc..) Provides ancillary support based on client or departmental needs Assists with the development of Stewardship reports & Loss Runs as needed Preparation of client communication as required to internal staff Assists with the assembly of contracts, proposals, presentations and Client Service Instructions Maintain necessary client documents in TheCurrent Assist in CAT events Coordinate completion of client reports as required Key contact for inquiries with respect to AR Update/maintain client rates Request client code set up Request system access for clients Coordinate training as required by client internally with operations Attend industry functions as deemed necessary
ADDITIONAL FUNCTIONS And RESPONSIBILITIES
Performs other duties as assigned. Supports the organization's quality program(s).
Qualifications
Education & Licensing
Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred. Applicable Adjuster Licensing
Experience
Minimum Five (5) years of experience, preferably (10) years of experience, or equivalent combination of education and experience required
Skills & Knowledge
Basic knowledge of insurance, claims or business management Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products and Excel, PowerPoint Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies Ability to manage multiple accounts and deadlines Strong communication and interpersonal skills Excellent organizational and time-management abilities Customer-focused mindset with strong problem-solving skills
Job type:
We are currently hiring for this position
Compensation Information:
Salary Range: $120,000-$150,000 CAD Annual
This position is full-time and compensation is salaried.
Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.
We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.
About Sedgwick
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 31,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts.
Join us!
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer