customer service agent
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Relocation costs covered by employer. Private sector. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Perform general office duties. Answer clients' inquiries and provide information. Computer and technology knowledge: MS Outlook. MS Word. MS Office. Electronic mail. Personal suitability: Punctuality. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Bonus. Other benefits: Other benefits.