Are you available for a new opportunity? Do you want to get involved with a public organization? Are you interested in a challenging position within a dynamic organization? Look no further!

Our client, a public transit company based in Montreal is looking for an Employee Services Attendant for contracts of 9 months and 1.5 years with the possibility of an extension. A 360 takeover, you will ensure a good user experience by responding with the highest quality standards. 

Tasks:

-       Handle calls with professionalism.

-       Answer questions and provide recommendations.

-       Convey accurate information.

-       Provide appropriate solutions.

-       Write and document information in the system.

-       Perform other administrative tasks related to the smooth running of operations.

If you are ready to take on new challenges, we would like to meet you!

Benefits of this position?

-       Great experience in a large company.

-       Access to equal employment opportunity.

-       Possibility of extension.

-       On-site training with a panoramic view of Montreal.

-       Nice cafeteria available

-       Free coffee

-       Great team ready to welcome you quickly.

Requirements:

-       Bilingualism (intermediate English) – required to respond to all requests across the covered territory (testing required).

-       College diploma in a field relevant to the position.

-       At least 1 year of experience in customer service.

-       Good knowledge of the Microsoft Office 365 suite.

-       Be able to visit the site for the duration of the training and then once or twice a week.

Salary: 21$ to 23$ per hour.

Schedule: Day or evening shifts, Monday to Friday from 6:00 AM to 12:00 AM. Weekends and holidays from 9:00 AM to 1:00 AM, 5 days per week.

Status: Temporary with possibility of extension