Education: College/CEGEP. Tasks: Identify workers' training needs. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Train staff/workers in job duties, safety procedures and company policies. Perform same duties as workers supervised. Co-ordinate, assign and review work. Supervision: Customer service clerk. Computer and technology knowledge: MS Office. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Interpersonal awareness. Judgement. Organized. Reliability. Team player. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. To be determined. Day. Overtime required. Overtime available.