Top Benefits
About the role
Company DescriptionAs In-Room Dining Manager, you will lead and oversee the daily operations of the In-Room Dining department, ensuring exceptional service delivery and memorable guest experiences. You will be responsible for maintaining the highest standards of luxury service, operational efficiency, and team engagement, while consistently exceeding guest expectations.Job DescriptionWhy work for Fairmont Pacific Rim?Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free CertificationA competitive salary, starting from $76,500.00 per annumThe opportunity to be part of Fairmont Pacific Rim’s iconic Food & Beverage operation, home to award-winning outlets including The Lobby Lounge & Raw Bar, Botanist Restaurant, In-Room Dining, Cabana Bar, and BanquetsHands-on leadership role within a dynamic, high-volume Food & Beverage operationComplimentary work meals through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and WhistlerTransLink monthly pass reimbursement programExtensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleaguesOpportunities to participate in sustainability, charity, and community engagement initiativesAccess to world-class training, leadership programs, and career development opportunities across a global hospitality networkBe part of a dynamic, diverse team in a stunning luxury environment where no two days are the sameEnjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor propertiesThe chance to create meaningful experiences for both guests and colleagues, making a lasting impact on culture and performanceDistinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the cityWhat you will be doing:Lead, mentor, and develop the In-Room Dining team, fostering a culture of excellence and engagementOversee all aspects of the In-Room Dining operation, ensuring service standards are consistently metEnsure timely and accurate delivery of food and beverage orders to guest roomsMonitor quality, presentation, and consistency of all menu offeringsCollaborate with the Culinary team to enhance menus and create innovative guest experiencesHandle guest feedback and resolve concerns promptly and professionallyManage scheduling, labor costs, and departmental productivityMaintain compliance with health, safety, and sanitation standardsIdentify opportunities to improve service, increase revenue, and enhance operational efficiencyTrain and coach team members on luxury service standards and product knowledgeOther duties assignedQualificationsYour experience and skills include:Previous leadership experience in Food & Beverage, preferably in a luxury hotel environmentStrong understanding of In-Room Dining operations and service standardsProven ability to lead, motivate, and develop a high-performing teamExceptional guest service and communication skillsStrong organizational and problem-solving abilitiesAbility to work in a fast-paced, dynamic environmentFlexible schedule, including evenings, weekends, and holidaysServing It Right certification requiredAdditional InformationYour team and working environment:You will lead a dynamic In-Room Dining team, delivering personalized service directly to our guests’ rooms. This role requires strong collaboration with Culinary, Stewarding, and Front Office teams to ensure a seamless and elevated guest experience. Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time
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Top Benefits
About the role
Company DescriptionAs In-Room Dining Manager, you will lead and oversee the daily operations of the In-Room Dining department, ensuring exceptional service delivery and memorable guest experiences. You will be responsible for maintaining the highest standards of luxury service, operational efficiency, and team engagement, while consistently exceeding guest expectations.Job DescriptionWhy work for Fairmont Pacific Rim?Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free CertificationA competitive salary, starting from $76,500.00 per annumThe opportunity to be part of Fairmont Pacific Rim’s iconic Food & Beverage operation, home to award-winning outlets including The Lobby Lounge & Raw Bar, Botanist Restaurant, In-Room Dining, Cabana Bar, and BanquetsHands-on leadership role within a dynamic, high-volume Food & Beverage operationComplimentary work meals through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and WhistlerTransLink monthly pass reimbursement programExtensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleaguesOpportunities to participate in sustainability, charity, and community engagement initiativesAccess to world-class training, leadership programs, and career development opportunities across a global hospitality networkBe part of a dynamic, diverse team in a stunning luxury environment where no two days are the sameEnjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor propertiesThe chance to create meaningful experiences for both guests and colleagues, making a lasting impact on culture and performanceDistinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the cityWhat you will be doing:Lead, mentor, and develop the In-Room Dining team, fostering a culture of excellence and engagementOversee all aspects of the In-Room Dining operation, ensuring service standards are consistently metEnsure timely and accurate delivery of food and beverage orders to guest roomsMonitor quality, presentation, and consistency of all menu offeringsCollaborate with the Culinary team to enhance menus and create innovative guest experiencesHandle guest feedback and resolve concerns promptly and professionallyManage scheduling, labor costs, and departmental productivityMaintain compliance with health, safety, and sanitation standardsIdentify opportunities to improve service, increase revenue, and enhance operational efficiencyTrain and coach team members on luxury service standards and product knowledgeOther duties assignedQualificationsYour experience and skills include:Previous leadership experience in Food & Beverage, preferably in a luxury hotel environmentStrong understanding of In-Room Dining operations and service standardsProven ability to lead, motivate, and develop a high-performing teamExceptional guest service and communication skillsStrong organizational and problem-solving abilitiesAbility to work in a fast-paced, dynamic environmentFlexible schedule, including evenings, weekends, and holidaysServing It Right certification requiredAdditional InformationYour team and working environment:You will lead a dynamic In-Room Dining team, delivering personalized service directly to our guests’ rooms. This role requires strong collaboration with Culinary, Stewarding, and Front Office teams to ensure a seamless and elevated guest experience. Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time