customer service representative - airline
Top Benefits
About the role
Education: No degree, certificate or diploma. Tasks: Maintain work records and logs. Answer telephone and relay telephone calls and messages. Clerical duties (i.e. faxing, filing, photocopying). Process money, cheques and credit/debit card payments. Provide customer service. Work with minimal supervision. Computer and technology knowledge: Multi-line switchboard. Spreadsheet. Word processing software. Internet. Security and safety: Airport security clearance. Driver's validity licence check. Transportation/travel information: Public transportation is not available. Valid driver's licence. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Organized. Reliability. Team player. Ability to multitask. Screening questions: Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Employment terms options: Early morning. Evening. Shift. Morning. Experience: Experience an asset. Employment terms options: Day. Weekend. Overtime available. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Other benefits: Free parking available. Team building opportunities.