Education: No degree, certificate or diploma. Work setting: Urban area. Private sector. Transportation. Tasks: Answer written and oral inquiries. Perform general office duties. Answer clients' inquiries and provide information. Computer and technology knowledge: Database software. Internet. MS Outlook. MS Word. MS Office. Electronic mail. Type of experience: Call centre. Work conditions and physical capabilities: Attention to detail. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Reliability. Team player. Judgement. Ability to multitask. Quick learner. Experience: 1 year to less than 2 years. Employment terms options: Day. Health benefits: Disability benefits. Health care plan. Paramedical services coverage. Financial benefits: Group insurance benefits. Life insurance. Pension plan. Long term benefits: Long-term care insurance. Other benefits: Free parking available. Paid time off (volunteering or personal days). Travel insurance.