Job description

Job description

Transportation Company in Abbotsford, BC is seeking for a passionate, hard-working individual whom can deliver the caliber of service our customers require. We'd like to hear from you.

Job Duties

• Assist customers with transportation requirements
• Schedule and Communicate dispatch information to drivers according to daily schedule requirements and appointment times
• Assist with solutions regarding any driver concerns
• Utilize Transportation Management Software
• Proactively monitor client?s orders while in transit to ensure pickup & delivery schedules are maintained
• Problem solve any service specific issues from the point of booking through to final delivery
• Advise clients of any exceptions with orders
• Understand and support the goals, policies and procedures of the company.
• Ability to keyboard at 45 wpm plus
• Positive, respectful, friendly, team player, goal oriented
• Friendly open office
• Well presented
• Self-motivated
• Maintain confidentiality of company information

Qualifications:

• Two or more years of experience in the Transportation, Logistics and Customer Service Industry
• Ability to interact in a professional manner with customers, freight forwarders and colleagues both written and verbal
• Must be able to exercise initiative, multi-task and work well as part of a team in a high stress environment; punctual and dependable
• Knowledge of Outlook, Word and Excel is required
• Knowledge of North American geography
• Preferred a college diploma and/or working towards a diploma in business, logistics or transportation-related field
• Salary is negotiable depending on experience. This position is full time (40+ hours per week).
• Extended Health benefit package.

Job Types: Full-time, Permanent

Salary: $20.00-$26.00 per hour

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift

Ability to commute/relocate:

Abbotsford, BC: reliably commute or plan to relocate before starting work (required)

Job Types: Permanent, Full-time

Pay: $22.00-$26.60 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off Flexible language requirement:
• French not required

Ability to commute/relocate:

• Abbotsford, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (required)

Work Location: In person