Customer Service Representative
About the role
Are you looking for a role where your attention to detail and organizational skills make a real impact? Join our close-knit, positive, and supportive team that has been thriving for over 30 years! This is a company that fosters an upbeat company culture, where collaboration and enthusiasm create a workplace you’ll genuinely love being a part of. If you’re ready to grow your career with a team that values your contributions and celebrates success together, we’d love to hear from you!
Key Responsibilities: Respond to customer inquiries via email and phone Accurately input and manage customer orders in the company's system Providing high level support to the sales team Verify order details for accuracy, including pricing, quantities, and shipping information. Communicate with internal teams, such as sales and customer support and logistics to ensure seamless order processing Follow company standards to maintain high levels of data accuracy and compliance. Provide status updates on orders and assist with resolving discrepancies as needed Assist by providing quotes to customers and responding to inquiries
Qualifications: Proven experience in a data entry or administrative role is preferred Exceptional attention to detail and organizational skills. Proficiency in Microsoft Office Suite
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Customer Service Representative
About the role
Are you looking for a role where your attention to detail and organizational skills make a real impact? Join our close-knit, positive, and supportive team that has been thriving for over 30 years! This is a company that fosters an upbeat company culture, where collaboration and enthusiasm create a workplace you’ll genuinely love being a part of. If you’re ready to grow your career with a team that values your contributions and celebrates success together, we’d love to hear from you!
Key Responsibilities: Respond to customer inquiries via email and phone Accurately input and manage customer orders in the company's system Providing high level support to the sales team Verify order details for accuracy, including pricing, quantities, and shipping information. Communicate with internal teams, such as sales and customer support and logistics to ensure seamless order processing Follow company standards to maintain high levels of data accuracy and compliance. Provide status updates on orders and assist with resolving discrepancies as needed Assist by providing quotes to customers and responding to inquiries
Qualifications: Proven experience in a data entry or administrative role is preferred Exceptional attention to detail and organizational skills. Proficiency in Microsoft Office Suite