Education: Secondary (high) school graduation certificate. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Answer clients' inquiries and provide information. Screening questions: Do you have experience working in this field?. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Day. Weekend. Workplace information: Hybrid. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Registered Retirement Savings Plan (RRSP). Other benefits: Paid time off (volunteering or personal days).