Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Receive and log complaints. Maintain and manage digital database. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Quick learner. Experience: 1 to less than 7 months. Employment terms options: Flexible hours. Day. Workplace information: Hybrid.