Job Summary Provide a polished front-of-house experience by welcoming guests, managing reservations, and directing seating. Maintain high hospitality standards while coordinating service flow between guests and operational teams. Number of Positions 3 Main Duties Greet and welcome guests upon arrival, manage reservations, and coordinate seating assignments using reservation systems. Monitor dining room flow and adjust table rotations and waitlists to optimize service and minimize guest wait times. Supervise and support front-of-house personnel, assign duties, and provide on-the-floor guidance during service. Address guest inquiries, special requests, and complaints promptly and professionally to ensure guest satisfaction. Communicate guest needs, dietary restrictions, and timing requirements to kitchen and service staff to ensure seamless service. Maintain and update reservation logs, seating charts, and daily shift notes; assist with billing coordination as required. Requirements Secondary school diploma or equivalent; post-secondary education or training in hospitality is an asset. Previous experience in a host, maître d', or other front-of-house role preferred. Familiarity with reservation and point-of-sale systems and basic computer proficiency. Strong verbal communication and customer service skills; bilingual ability (English/French) considered an asset. Availability to work flexible shifts, including evenings, weekends, and holidays, and ability to stand for extended periods. Excellent organizational skills, attention to detail, and ability to perform under pressure in a fast-paced environment. Required Skills Guest relations and customer service Reservation and table management Clear verbal communication and interpersonal skills Conflict resolution and problem-solving Team leadership and staff coordination Time management and multitasking Benefits Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location. Follow Us for More Job Updates Do follow us on our social media platforms for more job updates. Facebook | LinkedIn | Instagram About GTR Worldwide We are a Canadian immigration, recruitment, and settlement company based in Canada, with multiple branches across the globe. We support clients who have decided to relocate to the land of opportunities by offering services related to employment, education, immigration, recruitment, and settlement. At GTR Worldwide, we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada. Disclaimer The job postings published by GTR Worldwide on this website are for future openings. Postings may be based on occupations and jobs that are expected to be in demand in Canada. Due to the high volume of applications received, this website cannot guarantee that any position is still open or that employment will be offered to every applicant. GTR Worldwide is not responsible for wages, working conditions, workplace safety, or any other aspects of employment. Every candidate is responsible for conducting their own research about the organization and making informed decisions before accepting any position or offer. For your own safety and security, please do not share your banking information on this website. We do not post jobs that appear to discriminate against applicants on any protected basis. If you have any concerns, feel free to contact us by calling our number 1-855-477-9797, WhatsApp: +16476197975 or by email at hr@gtrworldwide.ca.