Job Description Service Appointment Coordinator - Southtown Hyundai Snap Your Way to Success! Southtown Hyundai is looking for a talented Appointment Coordinator to join our team! We're on the hunt for an Appointment Coordinator who's ready to drive our customer experience forward and help us shift our service department into high gear. As a key member of our team, you'll be working alongside a talented group of automotive experts who are shaping the future of the industry Responsibilities: Schedule and confirm appointments Deliver exceptional guest experiences Manage recalls and warranty coverage Respond to calls and emails professionally Coordinate with parts department Process payments accurately Follow up with guests for feedback Qualifications: Customer service experience with a passion for delivering exceptional experiences Excellent written and verbal communication skills Strong organizational and multitasking abilities Proficiency in technology and software applications What’s in it for you: A culture that's the total package (it’s a pretty sweet deal around here) Employee Investment Program with a guaranteed 10% return every year (max 16% - based on Go Auto profits) Vacation time that'll make you feel like you're on top of the world (3 weeks after 1 year, 4 weeks after 5 years, and 5 weeks after 10 years - yes, you read that right!) Comprehensive health and dental benefits (we've got your back) Ongoing training and development (level up your skills) Opportunities for growth and career advancement (reach for the stars) We're Building Careers, Not Just Jobs! If you're ready to shift your career into high gear, apply today and let's get this ride started!