Beaver Biodiesel is in growth mode and currently seeking a Customer Service Specialist to join our fast-growing team!

Responsibilities

• Answering inbound customer service requests via phone
• Assisting customers with pickups, general inquiries
• Escalating calls needing more attention
• Providing prompt, courteous, and efficient routing where necessary

Qualifications

• Bachelors Degree required
• Minimum two years of customer success/customer retention experience required
• Mastery level written and spoken communication, through use of word-processing programs, creating spreadsheets, writing email, and speaking on the phone
• Reliable, hard working, and motivated
• Bilingual is a plus

This is an onsite role. Our offices are located at 245 Lottridge St. L8L 6W1.

The hours for this position are 7:00 am - 4:00 pm

Salary: CA$30/hour

Who we are:

Beaver Biodiesel Inc. is a Hamilton based Canadian owned company. We are a growing company that collects and recycles used cooking oil. Ownership has over 19 years of experience in the industry.

Job Type: Full-time

Pay: From $30.00 per hour

Education:

• Bachelor's Degree (required)

Experience:

• Customer service: 2 years (required)

Work Location: In person