About the role
Salesforce Scrum Master Full Time Toronto, ON (4 days onsite/week)
Key Responsibilities • Lead and facilitate all Scrum ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives) • Manage end-to-end Agile delivery for Salesforce initiatives • Partner with Product Owner to manage backlog, prioritization, and sprint readiness • Ensure user stories are refined, groomed, and aligned to DoR/DoD • Act as a bridge between business, product, and technical teams • Identify and resolve impediments, risks, and dependencies proactively • Drive Agile metrics: velocity, burndown, predictability, sprint health • Support UAT, defect triage, and release coordination • Ensure adherence to enterprise Agile, compliance, and DevOps practices • Coach team on Agile best practices and continuous improvement
Required Skills • Proven experience as Scrum Master in Salesforce programs • Strong understanding of Salesforce platform (Sales/Service/FSC) • Expertise in Agile/Scrum methodologies and delivery frameworks • Hands-on with JIRA, Confluence, Agile dashboards • Strong stakeholder management and cross-team coordination • Experience working with distributed (onsite/offshore) teams
Preferred Skills • Experience in Salesforce Financial Services Cloud (FSC) • Exposure to CI/CD, DevOps pipelines (Salesforce) • Knowledge of banking processes, compliance, and regulatory environment • Certifications • Certified Scrum Master (CSM / PSM) – Mandatory • Salesforce certifications – Preferred
Nice to Have • Experience in large-scale digital transformation programs • Prior exposure to Canadian banking ecosystem • Experience managing multi-squad Agile delivery
About Epsilon Solutions Ltd.
Based in Toronto, Ontario, Epsilon Solutions Ltd. has been providing business and IT solutions throughout Canada since 2013. At Epsilon Solutions, we are cognizant that you have many choices when selecting an IT services company.
Epsilon Solutions delivers expert information technology consultants who can contribute to a fast-paced and ever-changing technological world. Whether you need to accelerate your IT projects or get your career moving full speed ahead, Epsilon Solutions helps you achieve success.
Our IT talent management expertise ensures you attract, develop and retain the best IT professionals required to achieve your business targets better, faster and more cost-effectively. With over 50+ employees, we deploy more than 900+ technical professionals annually to support critical engagements, including Fortune 500.
We strive to differentiate ourselves by providing a level of service unparalleled in the industry.
Dedicated Account Managers who serve as your single point of contact Experienced Technical Recruiters qualify candidates based on your requirements. Trained professional staff who stay abreast of emerging technologies A flexible business approach to work within your guidelines The selective and confidential recruiting process Access to passive job seekers
We meet you where you are and take you where you want to go—the way you want to get there.
Our services can scale from staff augmentation to fully outsourced services, depending on the level of responsibility you want us to assume. Additionally, we can leverage our global delivery models to ensure cost-competitive solutions without sacrificing quality outcomes.
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About the role
Salesforce Scrum Master Full Time Toronto, ON (4 days onsite/week)
Key Responsibilities • Lead and facilitate all Scrum ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives) • Manage end-to-end Agile delivery for Salesforce initiatives • Partner with Product Owner to manage backlog, prioritization, and sprint readiness • Ensure user stories are refined, groomed, and aligned to DoR/DoD • Act as a bridge between business, product, and technical teams • Identify and resolve impediments, risks, and dependencies proactively • Drive Agile metrics: velocity, burndown, predictability, sprint health • Support UAT, defect triage, and release coordination • Ensure adherence to enterprise Agile, compliance, and DevOps practices • Coach team on Agile best practices and continuous improvement
Required Skills • Proven experience as Scrum Master in Salesforce programs • Strong understanding of Salesforce platform (Sales/Service/FSC) • Expertise in Agile/Scrum methodologies and delivery frameworks • Hands-on with JIRA, Confluence, Agile dashboards • Strong stakeholder management and cross-team coordination • Experience working with distributed (onsite/offshore) teams
Preferred Skills • Experience in Salesforce Financial Services Cloud (FSC) • Exposure to CI/CD, DevOps pipelines (Salesforce) • Knowledge of banking processes, compliance, and regulatory environment • Certifications • Certified Scrum Master (CSM / PSM) – Mandatory • Salesforce certifications – Preferred
Nice to Have • Experience in large-scale digital transformation programs • Prior exposure to Canadian banking ecosystem • Experience managing multi-squad Agile delivery
About Epsilon Solutions Ltd.
Based in Toronto, Ontario, Epsilon Solutions Ltd. has been providing business and IT solutions throughout Canada since 2013. At Epsilon Solutions, we are cognizant that you have many choices when selecting an IT services company.
Epsilon Solutions delivers expert information technology consultants who can contribute to a fast-paced and ever-changing technological world. Whether you need to accelerate your IT projects or get your career moving full speed ahead, Epsilon Solutions helps you achieve success.
Our IT talent management expertise ensures you attract, develop and retain the best IT professionals required to achieve your business targets better, faster and more cost-effectively. With over 50+ employees, we deploy more than 900+ technical professionals annually to support critical engagements, including Fortune 500.
We strive to differentiate ourselves by providing a level of service unparalleled in the industry.
Dedicated Account Managers who serve as your single point of contact Experienced Technical Recruiters qualify candidates based on your requirements. Trained professional staff who stay abreast of emerging technologies A flexible business approach to work within your guidelines The selective and confidential recruiting process Access to passive job seekers
We meet you where you are and take you where you want to go—the way you want to get there.
Our services can scale from staff augmentation to fully outsourced services, depending on the level of responsibility you want us to assume. Additionally, we can leverage our global delivery models to ensure cost-competitive solutions without sacrificing quality outcomes.