Location: Moosomin, SK

Position Type: Full-Time, Service & Support

The Role: The face and voice of Flaman for our Parts and Rental customers.

The Heart of the Branch.

When a customer walks into Flaman, or calls our Parts & Rental desk, they are usually looking for a solution to a problem. We are looking for a Customer Experience Specialist who enjoys the challenge of finding the right part, coordinating the right rental, and ensuring that every person who contacts us leaves better off than when they started.

If you are organized, enjoy a fast-paced environment, and take pride in being the "person with the answers," you’ll fit right in.

What’s In It For You?

• Competitive Compensation: Reliable hourly pay with a steady, predictable schedule.
• The Full Flaman Package: Comprehensive medical, dental, and vision benefits.
• Future Security: Group pension plan with employer matching.
• Growth Potential: Many of our senior leaders started at the Parts & Rental desk. We believe in promoting from within.
• Culture: A supportive team that values "Making Things Better"—for our customers and each other.

A Day in the Life of a Specialist:

• The Problem Solver: You’ll handle inquiries via phone, email, and in-person. You aren't just taking orders; you’re helping a farmer find the exact part they need to stay in the field.
• Rental Logistics: You’ll coordinate our rental fleet, ensuring equipment is booked, tracked, and ready for the next customer.
• Product Expertise: You’ll develop a deep understanding of our inventory, from trailer hitches to grain handling components, so you can guide customers with confidence.
• Team Collaboration: You’ll work closely with the Sales and Service teams to ensure a seamless experience for every customer.
• The "Relationship" Builder: You’ll turn first-time callers into lifelong Flaman regulars through consistent, honest, and friendly service.

You’re the Right Fit If:

• You’re a Natural Communicator: You can explain complex things simply and you genuinely enjoy helping people.
• You’re Detail-Oriented: You take pride in accuracy, whether it’s an inventory count or a rental agreement.
• You’re Curiously-Minded: You want to know how things work. You don’t need to be a mechanic, but you aren't afraid of technical specs.
• You’re Organized: You can juggle multiple tasks without losing your "customer-first" attitude.
• Bonus Points: If you have previous experience in ag, automotive, or heavy equipment parts, we definitely want to hear from you.

Ready to be the "Go-To" person at Flaman? Apply today! We value character, curiosity, and a commitment to service.