Shop Manager
Top Benefits
About the role
Pay: CA$43,000.00 - CA$60,000.00 per year
Job description: Store Manager & Team Leader
Foxy Box Laser & Wax Bar – Mission, Calgary
Salary: $43,000–$60,000 per year + performance bonuses, commission and team incentives (commensurate with experience)
Lead with Confidence. Build an Incredible Team. Make a Lasting Impact. At Foxy Box, we believe feeling foxy isn't a luxury—it's a basic human right. We're on a mission to inspire confidence by delivering exceptional waxing and laser experiences in a fun, welcoming, and empowering environment. Every day, our talented Vagicians help clients feel their best through outstanding service, genuine care, and a little bit of laughter along the way. We're looking for an exceptional Store Manager & Team Leader to lead our Mission location. This isn't just an operations role—it's an opportunity to build a high-performing team, create an outstanding workplace culture, and make a meaningful impact on a growing business. If you enjoy developing people, solving challenges, celebrating wins, and leading by example, we'd love to meet you.
About Foxy Box Since opening our doors, Foxy Box has become known for delivering the quickest, most affordable, and most fun Brazilian experience around. We believe every client deserves to leave feeling confident, comfortable, and cared for. Behind every amazing client experience is an amazing team. That's where you come in. As Store Manager, you'll help create an environment where employees feel supported, challenged, appreciated, and empowered to grow.
What You'll Do You'll lead the day-to-day operations of the Mission location while inspiring your team to deliver exceptional client experiences. Your responsibilities include: Leading, coaching, and developing a team of approximately 5–12 employees Hiring, onboarding, training, and mentoring new team members Creating a positive, respectful, and accountable workplace culture Supporting employee growth through regular coaching and feedback Scheduling and workforce planning Managing inventory, ordering, and operational excellence Monitoring KPIs, sales performance, labour, and business goals Identifying opportunities to improve client experience and business performance Handling guest concerns professionally and confidently Supporting local marketing initiatives and community involvement Ensuring company policies and operational standards are consistently maintained
What Success Looks Like Success in this role isn't measured by schedules alone. You'll know you're succeeding when: Your team enjoys coming to work. Employees are growing professionally and supporting one another. Clients consistently leave with exceptional experiences. Operational standards are consistently high. Business goals and KPIs are achieved. Challenges are addressed early through open communication and thoughtful leadership.
Who You Are You're someone who naturally brings people together and enjoys helping others succeed. You likely have: 3+ years of management or leadership experience in retail, hospitality, wellness, beauty, medical aesthetics, or another customer-focused industry Experience managing teams of 5–12 employees Confidence making decisions and taking ownership Excellent communication and conflict-resolution skills Strong organizational and time-management abilities A positive attitude and calm approach under pressure Experience managing sales goals, budgets, labour, or KPIs A passion for delivering exceptional customer service Experience with Zenoti, Microsoft Office, and Google Workspace is considered an asset.
Our Leadership Philosophy We believe the best leaders: Lead by example. Coach instead of simply supervise. Build trust through consistency. Communicate openly and respectfully. Hold themselves and others accountable. Celebrate successes while continuously improving.
If these values resonate with you, you'll feel right at home at Foxy Box.
What We Offer Competitive salary based on experience Performance bonuses Commission opportunities Team incentives Staff discounts on services and retail products Extended health benefits Dental coverage Vision care Life insurance Disability insurance Ongoing leadership development A fun, supportive, and collaborative work environment The opportunity to make a real impact on a growing business
Schedule Full-time 8-hour shifts Weekend availability Holiday availability as required
This Role May Not Be the Right Fit If... This position is ideal for someone who enjoys leading people, coaching performance, and continuously improving a business. If you're looking primarily for an administrative management role with minimal team leadership responsibilities, this position likely won't be the best fit.
Ready to Lead? We're looking for someone who wants more than a management title. We're looking for someone who wants to build a team they're proud of. If you're passionate about developing people, creating memorable client experiences, and helping a business grow, we'd love to hear from you.
Please submit your resume along with a brief cover letter telling us: Why you're interested in Foxy Box. A leadership accomplishment you're proud of. What great workplace culture means to you. We can't wait to meet you!
Benefits: Dental care Extended health care Life insurance Store discount Vision care
Similar Jobs
Shop Manager
Top Benefits
About the role
Pay: CA$43,000.00 - CA$60,000.00 per year
Job description: Store Manager & Team Leader
Foxy Box Laser & Wax Bar – Mission, Calgary
Salary: $43,000–$60,000 per year + performance bonuses, commission and team incentives (commensurate with experience)
Lead with Confidence. Build an Incredible Team. Make a Lasting Impact. At Foxy Box, we believe feeling foxy isn't a luxury—it's a basic human right. We're on a mission to inspire confidence by delivering exceptional waxing and laser experiences in a fun, welcoming, and empowering environment. Every day, our talented Vagicians help clients feel their best through outstanding service, genuine care, and a little bit of laughter along the way. We're looking for an exceptional Store Manager & Team Leader to lead our Mission location. This isn't just an operations role—it's an opportunity to build a high-performing team, create an outstanding workplace culture, and make a meaningful impact on a growing business. If you enjoy developing people, solving challenges, celebrating wins, and leading by example, we'd love to meet you.
About Foxy Box Since opening our doors, Foxy Box has become known for delivering the quickest, most affordable, and most fun Brazilian experience around. We believe every client deserves to leave feeling confident, comfortable, and cared for. Behind every amazing client experience is an amazing team. That's where you come in. As Store Manager, you'll help create an environment where employees feel supported, challenged, appreciated, and empowered to grow.
What You'll Do You'll lead the day-to-day operations of the Mission location while inspiring your team to deliver exceptional client experiences. Your responsibilities include: Leading, coaching, and developing a team of approximately 5–12 employees Hiring, onboarding, training, and mentoring new team members Creating a positive, respectful, and accountable workplace culture Supporting employee growth through regular coaching and feedback Scheduling and workforce planning Managing inventory, ordering, and operational excellence Monitoring KPIs, sales performance, labour, and business goals Identifying opportunities to improve client experience and business performance Handling guest concerns professionally and confidently Supporting local marketing initiatives and community involvement Ensuring company policies and operational standards are consistently maintained
What Success Looks Like Success in this role isn't measured by schedules alone. You'll know you're succeeding when: Your team enjoys coming to work. Employees are growing professionally and supporting one another. Clients consistently leave with exceptional experiences. Operational standards are consistently high. Business goals and KPIs are achieved. Challenges are addressed early through open communication and thoughtful leadership.
Who You Are You're someone who naturally brings people together and enjoys helping others succeed. You likely have: 3+ years of management or leadership experience in retail, hospitality, wellness, beauty, medical aesthetics, or another customer-focused industry Experience managing teams of 5–12 employees Confidence making decisions and taking ownership Excellent communication and conflict-resolution skills Strong organizational and time-management abilities A positive attitude and calm approach under pressure Experience managing sales goals, budgets, labour, or KPIs A passion for delivering exceptional customer service Experience with Zenoti, Microsoft Office, and Google Workspace is considered an asset.
Our Leadership Philosophy We believe the best leaders: Lead by example. Coach instead of simply supervise. Build trust through consistency. Communicate openly and respectfully. Hold themselves and others accountable. Celebrate successes while continuously improving.
If these values resonate with you, you'll feel right at home at Foxy Box.
What We Offer Competitive salary based on experience Performance bonuses Commission opportunities Team incentives Staff discounts on services and retail products Extended health benefits Dental coverage Vision care Life insurance Disability insurance Ongoing leadership development A fun, supportive, and collaborative work environment The opportunity to make a real impact on a growing business
Schedule Full-time 8-hour shifts Weekend availability Holiday availability as required
This Role May Not Be the Right Fit If... This position is ideal for someone who enjoys leading people, coaching performance, and continuously improving a business. If you're looking primarily for an administrative management role with minimal team leadership responsibilities, this position likely won't be the best fit.
Ready to Lead? We're looking for someone who wants more than a management title. We're looking for someone who wants to build a team they're proud of. If you're passionate about developing people, creating memorable client experiences, and helping a business grow, we'd love to hear from you.
Please submit your resume along with a brief cover letter telling us: Why you're interested in Foxy Box. A leadership accomplishment you're proud of. What great workplace culture means to you. We can't wait to meet you!
Benefits: Dental care Extended health care Life insurance Store discount Vision care