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Job summary

The representative will support facility operations by answering customer inquiries, showing storage units, and preparing rental contracts. They are also responsible for maintaining the cleanliness and security of storage units and performing minor property repairs.

Job details

Canada This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 520 Meridian Rd NE, Calgary, Alberta T2A2N7 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service…ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at U-Haul centers. U-Haul Offers: Paid holidays, vacation, and sick days, if eligible Career stability Gym Reimbursement Program, if eligible Opportunities for advancement Valuable on-the-job training Complete Benefit Plan, if eligible RRSP payroll deduction plan Deferred profit-sharing plan, if eligible You Matter Program (EAP) Mindset App Program Wellness Programs Discounts on Apple products, Dell computers, hotels, and more Storage Customer Service Representative Primary Responsibilities: Support the site manager with facility operations. Answer phone inquiries from active and prospective customers. Show storage units, explain the terms of rental agreements and prepare rental contracts. Perform general routine property cleanup and minor repair work. Ensure that all vacant storage units are clean, dry, secure and available for new customers. Perform other duties as assigned. Participate in ongoing continuous U-Haul education through U-Haul University. Storage Customer Service Representative Minimum Qualifications: Driver’s license and the ability to maintain a clean driving record Excellent communication skills Available to work on weekends and holidays Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

What you’ll do

The representative will support facility operations by answering customer inquiries, showing storage units, and preparing rental contracts. They are also responsible for maintaining the cleanliness and security of storage units and performing minor property repairs.

Requirements

Applicants must possess a valid driver's license with a clean driving record and demonstrate excellent communication skills. The role requires the physical ability to move at least 50 lbs and availability to work on weekends and holidays.

Benefits

• Paid holidays • Vacation • Sick days • Career stability • Gym reimbursement program • Opportunities for advancement • On-the-job training • RRSP payroll deduction plan • Deferred profit-sharing plan • Employee assistance program • Mindset app program • Wellness programs • Discounts on apple products • Discounts on dell computers • Discounts on hotels

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Safety Compliance · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Equipment inspection
• Facility operations
• Property maintenance
• Contract preparation
• Conflict resolution
• Time management
• Technical aptitude
• Safety compliance
• Communication
• Customer Service
• Valid Driver's License
• Employee Assistance Programs
• Facility Operations
• Good Driving Record
• On-The-Job Training
• Dispatching
• Equipment Inspection
• Apple Products

Job areas

• Customer Service & Support
• Logistics
• Retail
• Trades
• Storage Customer Service Representative
• Rental Clerk
• Sales Workers Not Elsewhere Classified
• Counter and Rental Clerks