At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, Sparlings Propane, Elbow River Marketing and Parkland Refining.
We recognize that diversity gives us an edge and inclusion propels us forward. We're also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.
Position Title: Customer Experience Representative
Team and Location: Edmonton, AB
Starting Minimum Salary from: $ 43,440 /year
Position Summary:
The Customer Experience Representative is responsible for answering a high volume of customer calls and to process orders for the Prairies Region accurately. Process credit card payments through On Line Chase. Utilize advanced customer service skills to perform customer verifications, work through complaints and issues, and escalate to the proper department for assistance as needed. Provide sales techniques to customers to increase revenue and support the Prairies Region EBITDA. Ensure detailed records are kept of all conversations and transactions.
Key Responsibilities:
Qualifications and Skills:
We Offer:
We thank all candidates in advance for their interest, however only those being considered will be contacted. Please note:
This position will close when a successful candidate is found.
Commercial Brand: Bluewave Energy.