Application Support Analyst - Human Capital Management (HCM)

West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. The Vancouver Information Technology Group is recruiting for an Application Support Analyst in Human Capital Management (HCM).

As part of the IT department's HR Applications team, this role will provide support and analysis assistance for all technology supporting the business's HCM Human Capital Management area.

You'll Do:

• Providing application support triage and solutions
• Identifying opportunities for improvement with our HCM technologies
• Partnering with the HR and Payroll teams to understand their business processes, assess end-user needs and propose system features and enhancements for increased efficiency and effectiveness
• Gathering and documenting business requirements, create business process documentation including current and future state diagrams, identify solution gaps and design solutions, create training materials, test plans and end user documentation
• Utilizing HCM application knowledge and expertise to recommend solutions that meet business requirements and align with corporate strategic initiatives
• Minor report design, development, implementation, and support of BI reports
• Applying best practices and development standards, including change management
• Analysis of integrations, data conversion and solution architecture
• Timeclock support, working with central payroll and onsite divisional resources
• Knowledge of time and attendance, scheduling solutions
• Applying and adhering to security and compliance protocols and understanding mandates such as SOX, HIPAA

You have:

• 3-5 years of working experience as an analyst in an organization where UKG (or similar) is the system of record
• A degree or diploma in the field of computer science or related areas
• Excellent communication and collaboration skills
• Well established organization skills
• A high level of motivation and energy
• Detailed and proactive approach to work
• Experience in any of the following would be an asset:
• Project Management
• User Experience Design (UX)
• Cognos BI or Power BI reporting platforms
• Relational databases & tools
• SharePoint / Office 365

Compensation Package:

• The year salary range for this position is $70,000 - $90,000, and it may vary depending on experience, education, and location.
• Annual bonus opportunity
• Outstanding benefits package including medical, dental, pension, life insurance, disability, accident insurance, vacation, and holidays

Your Workplace Location:

Nestled amidst captivating natural beauty, Vancouver is a city that promises an enchanting experience to its visitors. Its balmy climate, coupled with the warm hospitality of its people, has earned it a reputation as one of the most sought-after tourist destinations in the world. However, Vancouver's appeal doesn't just end there. The city boasts a vibrant cultural scene, with a rich diversity of languages and ethnicities, adding to its unique charm. As one of Canada's most ethnically and linguistically diverse cities, Vancouver is a melting pot of cultures, traditions, and lifestyles, making it an unparalleled place to live.

About Us:

We make renewable, wood-based building products for the world, contributing to a more sustainable future. Today, West Fraser is one of the world’s largest producers of sustainable wood-based building products, with more than 60 facilities in Canada, the United States, the United Kingdom, and Europe. From responsibly sourced and sustainably managed forest resources, West Fraser produces lumber, engineered wood products (oriented strand board, laminated veneer lumber, medium-density fibreboard, plywood, and particleboard), pulp, newsprint, wood chips, other residuals, and renewable energy. West Fraser’s products are used in home construction, repair and remodelling, industrial applications, papers, tissue, and boxes.

What makes us stand out is our people-first approach. We value internal growth and continuous learning. Join us, and you'll enjoy competitive pay, great benefits, and an excellent pension plan, all in a supportive environment where your voice matters.

Diversity:

At West Fraser, we strongly believe promoting diversity and inclusion is essential to our success. Our commitment to creating inclusive workplaces is reflected in our core values, and we constantly strive to foster a culture that values and respects every individual’s unique background and perspective. By joining us, you will have the opportunity to be a part of a team dedicated to shaping a brighter future by embracing diversity and promoting inclusivity. Join our team at West Fraser and help us build a more diverse and inclusive community.

Sustainability:

West Fraser is fully committed to sustainable forest management as defined in our environmental policy, which is reflected in every aspect of our work. We adopt new technologies and innovations to create exceptional building materials. Wood products are a natural, renewable, recyclable, and environmentally sustainable choice for consumers who prioritize sustainability.

Sustainability Report | West Fraser

Learn more about us!

Discover West Fraser in Western Canada (youtube.com)

What's it like to work in Forestry at West Fraser? Shayna's story (youtube.com)