At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.
We recognize that diversity gives us an edge and inclusion propels us forward. We're also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.
Position Title: Supervisor, Customer Experience
Location: Dartmouth, NS
Minimum Starting Salary from: $ 54,300 /year
Position Summary:
The Customer Experience Supervisor is responsible for supervising a team of Customer Experience Representatives spread out across in multiple locations, to ensure every customer has a positive experience when interacting with a Parkland brand. They will be a mentor and provide on-going coaching, support and feedback to align with corporate objectives while maintaining strong employee engagement. This role requires someone who is an innovator that can help identify process improvements and implement best practices at every customer touchpoint.
Key Responsibilities:
Supervisory duties:
Qualifications and Skills:
We Offer:
We thank all candidates in advance for their interest, however only those being considered will be contacted. Please note:
This position will close on May 10, 2024 or when a successful candidate is found.