WE'RE LOOKING FOR A TECHNICAL SUPPORT REPRESENTATIVE
Location: Central Canada
The Technical Support Representative provides technical liaison activities between all departments of AHCA and its customer, may be directly trained and assigned for the particular aircraft or system. This position effectively manages the customer's overall interests both on technical matters, customer support, service and sales, through listening and questioning for understanding and providing sound technical advice; tracking important customer and product information upon which business decision are made, and providing customer intelligence, requirements, interest or intention to purchase sales or service, to collaborative customer support departments.
The role must consciously meet with and interact with all levels of customers - from owner/operators to service technician - in a customer-excellence centric environment.
MAIN RESPONSIBILITIES
Technical Support
Technical Data, Maintenance, Component and Service Recommendations
Sales, Tradeshows and Company Events
EDUCATION & JOB REQUIREMENTS
Education:
Experience:
Knowledge, Skills, Demonstrated Capabilities:
Other Information:
We offer a competitive salary, company paid health, vision and dental package, pension plan, stock options, service recognition awards and much more!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Helicopters Canada LtdEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.