Full Time Human Resources Manager - Tendercare Living Centre

Human Resources Manager

Tendercare Living Centre is managed by Extendicare Canada Inc., a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centers as well as our home health care operations, we are committed to delivering quality care throughout the health care continuum to meet the needs of a growing seniors' population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

Candidates are invited to apply for a Full-time Human Resources Manager position at Tendercare Living Centre. Reporting to the Executive Director, the successful candidate will operate as part of the interdisciplinary team in accordance with Tendercare's policies, practices and current legislation. S/he ensures a high standard of internal and external customer service and applies fair and equitable recruitment practices in accordance with the organization's vision, mission and values. The position is located at Tendercare Living Centre in Scarborough Ontario.

RESPONSIBILITIES:

· Manages recruitment process for the various interdisciplinary positions within the home

· Assists managers with retention efforts to support high quality resident care services

· Guides and supports department managers in the selection and hiring process of new employees

· Coordinates the orientation process for newly hired team members in all departments

· Provides guidance and assistance to leadership team with HR issues including, but not limited to performance management, investigations, and maintaining accurate and up to date HR files for team members

· Assists in implementing the Team Member Attendance Management Program

· Advises management on different areas of union-management relations

· Participates in labour relation meetings with unions and senior management

· Assists the Executive Director and Director of Care with Labour Management and Grievance meetings (preparing minutes and ensuring follow up where required)

· Assists management in resolving employee grievances and/or complaints

· Facilitates the resolution of differing interpretations of a union contract

· Oversees payroll and benefits administration

· Provides a summary to employees regarding eligibility of organization's benefits programs

· Ensures all benefit plan documents, summary plan descriptions, booklets and information brochures are accurate

· Supports team member wellness and recognition initiatives in accordance with organizational guidelines

· Offers expert knowledge and skills to promote a positive health and safety culture in order to minimize occupational risk

· Participates as a member of the Joint Occupational Health and Safety committee and plays a key role in ensuring all safety legislation, policies and procedures are adhered to

· Maintains records of staff incidents and near misses and produces monthly statistics for senior management

· Oversees WSIB claims management and assists the leadership team in the

management ow WSIB claims and Early and Safe Return to Work Program including modified work plans

· Maintains regular contact and meetings with team members on modified work, documenting results of meetings in the Claims Management Communication Log.

· Oversees resident's agreements, admissions, discharges and administrative files

· Oversees accounts payable, receivable and residents' trust accounts

· Supervises the office staff and ensures a smooth operation of the administration office.

· Liaison with IT Help Desk and IT Consulting firm on information technology issues in the home.

QUALIFICATIONS:

· A post-secondary education in Human Resources Management, CHRP designation an asset

· Minimum of 3 years' recent experience in Human Resources and office administration in a long-term care home, hospital or other healthcare setting

· Member of HRPAO - Human Resources Professional Association of Ontario

· Knowledge of government legislation and collective bargaining

· Experience with recruitment and selection process

· High level of composure, ability to work under pressure

· Experience with a Human Resource Information (HRIS)/Payroll system - eg. Infinium, Peoplesoft, Quadrant HR

· Knowledge of the Ministry of Long term care Act and Regulations

· Sound knowledge of accounts receivable, accounts payable and residents trust accounts

· Intermediate to advanced computer software skills including MS Outlook, Word, Excel, Powerpoint and Access

· Basic keyboarding skills

· Excellent organizational skills - exceptional ability to prioritize

· Excellent interpersonal and communication skills - capable of dealing with variety of employee emotions

· Regular attendance is a requirement of the position

CLOSING DATE:

Interested applicants may forward their résumé and cover letter in confidence no later than May 17, 2024 to the attention of: Roxanne Adams, Executive Director

Email: radams@tendercare.ca

Tendercare is managed by Extendicare Canada Inc., a leading provider of care and services for seniors throughout Canada. Through our network of more than 100 senior care and living centers as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors' population in Canada. Our qualified and highly trained workforce of more than 20,000 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.