QM

Quantum Management Services Ltd.

Verified Job SourceRecruitment agency

Explore what's possible.

Montreal, Quebec

Staffing and Recruiting
201–500 people

About

Where instinct meets experience. At Quantum, our mission is to help clients and candidates strive for better. Better opportunities, better market insights and a better fit for the long run. As experts in specialized recruitment, we work with leading companies across Canada and the U.S. placing over 1,700 professionals in permanent roles annually and employing 2,500 temporary employees and contractors every single week. By forging deeply human connections and combining tenacity with collaboration, our people drive for success in each individual role. From support to executive level, we’re at your side for every step. Tap into our expansive reach and explore what’s possible. CNESST Permit No.: AP-2000158 & AR-2000157

Open positions

Représentant(e) en service à la clientèle / Customer Service Representative

Hybrid · Laval

Provide customer support by phone, email, and live chat, responding to inquiries with professionalism and empathy while helping customers use online tools and platforms. Document interactions and follow-ups, resolve issues with internal teams, handle escalations, and contribute to improvements in the customer experience.

Agent service à la clientèle / Customer Service Associate

On-site · Montréal

Respond to customer inquiries, provide product information and quotes, process orders through multiple channels, and keep customers updated on order status. Maintain accurate customer records and documentation, proactively communicate with customers, and coordinate with internal departments to resolve requests and support a positive customer experience.