Call centre jobs and customer care jobs in Woodbridge, Ontario

Reporting to the Regional Director, the Customer Experience Manager is a key leadership role responsible for managing the Customer Experience Facilitator team. The Customer Experience Manager ensures the delivery of exceptional custome[...]

Incident Management: Oversee the monitoring, collection and compilation of real time and near real time information through open source media, alarm systems, access control systems, CTV, internal sources and reporting to identify issue[...]

Requisition ID: 196327 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves o[...]

resolution of problems, documentation and logging of contacts (calls, emails). Responsibilities also include contributions to knowledge base with respect to new issues and resolutions, and updating information as changes are made to LS[...]

Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide s[...]

budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. The General Manager must be prepared to work week days and sometimes eve[...]

Customer Journey/ Experience: Provide excellent retail customer service with a focus on in-store experience and issue resolution, prioritizing customers. Assist customers in finding suitable frames and address their vision needs. Devel[...]

1. Support the development of the Service Excellence multi-year business planning process and in the development and implementation of cluster-wide business solutions which align and support corporate plans and outcomes by: Create and [...]

Job SummaryJob DescriptionWhat is the Opportunity?The Market Services Team is supporting RBC IS Trading applications. In this role you will be responsible to provide Tier 2 technical support with respect to software and hardware, to solve basic

This individual is expected to act as a cross-trained client service resource for the Law Society's Resource Centre, Reception, and Complaints Reception lines. QUALIFICATIONS REQUIREDA college diploma (for example, Law Clerk), universi[...]