About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
As an E-commerce Order Support Specialist, you will play a pivotal role in the success of our digital retail direct-to-consumer and omnichannel experience strategy, being part of the team that monitors and optimizes the operations of B[...]
Evaluate new issue reports, determine the course of action they require and if a workaround is possibleParticipate in the level 2, 24/7 production support for critically important systems by assuming a role in the on call rotationTroub[...]
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including but not limited to: Owning the strategy, campaign planning, execution, and reporting for services within the TELUS Health Care Centres portfolio Creating impactful communications campaigns to drive awareness and usage of TELU[...]
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Telephony & Contact Center Solution Architect/ Product Management is responsible for translating business requirements into product roadmaps and defining sound end-to-end Telephony and Contact Center solutions and aligns with Enterpris[...]
PurposeThe Customer Account Manager is the principal point of contact for the customer, oversees the contractual obligations and manages customer satisfaction. The role comes with a lot of exposure in the company and deals directly wit[...]
As a Specialist, you will be expected to understand business requirements, troubleshoot issues, perform analysis, design, and program using ITIL framework. Technical documentation, impact analysis, QA scripts & test scenarios are also [...]