Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

QE Engineer – Contact Center Tools, Amazon Connect, French Speaking & Test Automation

Toronto, ON
On-site
Posted Oct 1, 2026
1 position

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Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

The role focuses on quality engineering for contact center tools, including Amazon Connect. It involves test automation.

Job details

QE Engineer – Contact Center Tools, Amazon Connect, French Speaking & Test Automation Skill Required: Expertise in QE with Contact Center platforms. IVR/Routing Automation using Cyara, Hammer etc. Automation testing across UI & APIs (Selenium, Postman, Karate etc- any of them). Agent Desktop Automation. Java core. Provide technical leadership for maintenance releases, enhancements, and ongoing support activities. Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse) etc. Experience working in a structured scaled Agile environment. Strong knowledge of AWS Amazon Connect is a plus. French Speaking / Testing Capabilities.

What you’ll do

The role focuses on quality engineering for contact center tools, including Amazon Connect. It involves test automation.

Requirements

The posting indicates a mid-senior level role and identifies French-speaking ability and test automation as relevant. No specific years of experience, education, or other requirements are provided.