Bilingual Customer Service Representative - Portuguese-English
We are looking for you to help us deliver exceptional customer experiences as a Bilingual Customer Service Representative - Portuguese-English in Montreal Canada. (This position requires fluency in Portuguese and English.)
COVID-19 Note: During the pandemic, all of our Montreal employees are working from home temporarily. Employees are expected to return after Covid crisis has subsided. Therefore, all applications and interviews are virtual. You will be required to have your own high speed internet of > 15mbps to start in this environment (validated at Fast.com). When we are able to return to normal operations, this will also shift from a work from home environment back to our location. Not having high speed internet does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.
Accepting digital applications for your protection and the protection of our employees: Apply online or call 514.448.4905 to connect with us.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Bilingual Customer Experience Champion, You’ll Enjoy:
Base salary up to $17.50 per hour
Permanent – Full Time position
Health and dental benefits after 90 days
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
Additional benefits based on performance
On a typical day, you’ll:
You'll use your interpersonal and technical skills to deliver amazing customer service in a contact center environment that enables you to experience all the rewards a large, respected organization has to offer!
Accept inbound calls from customers
Provide stellar customer service
Gather information form the customer to make appropriate recommendations for new products and services
Effectively resolve issues or concerns
Why You? What You Bring:
We are looking for customer service champions to help global brands deliver a great experience for their customers, build customer loyalty and to develop their business.
We are looking to develop the Montreal team with exceptional people who meet the requirements mentioned below. If you recognize yourself and have these skills, you are the candidates we are looking for.
Exceptional communication skills in Portuguese and English (written and verbal)
Exceptional computer skills
Available Full Time without schedule restrictions
Ability to thrive in a dynamic environment
Six (6) months or more of customer service experience
Handy with MS Windows and other computer applications
Eligibility to work in Canada
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
As a condition of employment, TTEC requires employees hired in Canada to successfully pass a background check. TTEC is an Equal Opportunity Employer.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
Since you are applying from outside Canada, you application will be moderated by our team. You will receive an email once it's been approved.
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You must be legally entitled to work in Canada in order for your application to be considered.
I am legally entitled to work in Canada
Application from outside Canada
Finding an employer that will assist you in your work permit without knowing you is utopic.. Employers simply do not consider non-resident applications. We strongly recommend that you immigrate to Canada before you start looking for employment.