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Client Support Centre

February 10 2019
Industries Public administration
Categories Customer Service, Call Centres, Customer service, Support, Assistance
Montreal, QC

For people seeking to come to Canada to study, work or find a better life, the journey to a new country isn't always easy. Immigration, Refugees and Citizenship Canada (IRCC) Client Support Centre agents play an important role in helping with that transition by

  • offering general information on programs, support with online tools and updates on individual case status
  • serving clients in a helpful, welcoming and reassuring manner

IRCC's Client Support Centre in Montréal is growing at a rapid pace and we want you to join our team!

Some of the many benefits of joining our team are

  • full-time employment (37.5 hours a week)
  • competitive salary (starting at $52,162 per year)
  • paid training
  • flexible hours, including evenings and weekends
  • great opportunities for advancement within the Client Support Centre and the Government of Canada

No previous call center experience is required! We are looking for someone who

  • has a high school diploma
  • has experience in providing customer/client service to the general public
  • can communicate bilingually (English and French)

If you are someone who is dynamic, loves to learn and is willing to push yourself to the best of your abilities to better serve your clients, apply today!

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