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Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit,
Requisition ID: 131958 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What you’ll be doing… Our Customer Experience Leads are responsible for overseeing
Provide Customer Service Support for Exercise Equipment Company
Do you enjoy working out in your spare time? Consider yourself the fitness buff among friends and family? Take advantage of this work-from-home opportunity to provide customer service support for an innovative Exercise Equipment Company client program.
This Exercise Equipment Company provides an interactive fitness platform, pioneering connected, technology-enabled fitness and the streaming of immersive, instructor-led boutique classes to members anytime, anywhere. The Exercise Equipment Company makes fitness entertaining, approachable, effective, and convenient through their world-class instructors.
Leverage your knowledge and expertise in fitness, coupled with your exceptional customer service support skills, to assist with inbound calls from members whenever they need help. You'll quickly offer solutions to their problems or concerns, and you'll work to earn their trust and educate them on products for ease of use and optimal understanding.
This is a daily opportunity with service intervals available from 9 a.m. to 9 p.m. EST. Expect to respond to calls mostly by phone, with occasional chat and email assistance.
What to Expect:
What It Takes To Succeed:
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations. Excellent written, listening and verbal communication skills are a must. It's also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign-up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.
Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.
Arise connects small call-center businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.
**This is not an offer of employment.
It is an opportunity to enter into a business-to-business relationship with Arise.**