A little relaxation 🙂
During this period of the COVID-19 pandemic, where physical distancing is essential, many professionals are discovering teleworking and attempting to tame this new way of accomplishing their tasks. However, this comes with challenges, especially if it lacks structure… and fun. Here are five tips for getting your work done well at home. Create a routine […]
Security guard, kitchen help, longshoremen, technical workers, crane operators, waiters… There is no shortage of job openings in Prince Rupert. In this village of 12,000 inhabitants located on the shores of the North Pacific, two hours by boat from Alaska, the port is in an economic boom, to the point that businesses are struggling to […]
There is no longer any doubt about the many benefits of networking. How can you use it to stand out and, especially, to avoid missing opportunities? Here are five strategies to achieve this! Have a clear plan It’s not enough to dress up! Before the meeting, make sure to review the goals. If possible, take […]
In an ideal world, all customers would pay their bills. However, for reasons of dissatisfaction, due to financial problems or outright dishonesty, some consumers don’t. Knowing how to collect amounts due without harming long-term relationships with customers is the job of the collection agent. Here are some key points he has to master. The golden […]
Finding an exciting and rewarding job is not easy! Here are some faux pas that can ruin everything… right from square one. Not coming to terms with a job experience Dismissal, psychological harassment, seeking new challenges… The end of a job should never be taken lightly. It’s necessary to take the time to take on […]
Philippe, 56 years old, has been a merchant for more than thirty years. Several years ago, he gave himself the “leisure” to develop other skills, to the point that today he presents himself as a merchant/CEGEP teacher/trainer/musician. You will understand, the “slasher” label comes from the accumulation of angled bars, slashes, on the presentation. Like […]
Year after year, studies show that Canadians still struggle to disconnect from work during the holidays. And it’s going from bad to worse, according to a new survey conducted by the Accountemps recruitment firm. Gone are the days when the computer was shut down after having summarily programmed an out-of-office autoreply message. Today, with a […]
The art of customer service is put to good use when it comes to managing a furious customer. Keys for having the right attitude. A positive attitude. According to Sébastien Leblanc, specialist in company training and coaching, “saying what you can do, and not what you can’t do” is the key to good customer service. […]
Deadlines, pressure from managers, results to be achieved, difficult customers, colleagues with anxieties, difficult period for the company… There are many stress factors at work and for the most part they are out of your control. But there are some that you can take action on and others that you can learn to put in […]
