By desire or necessity, quite a few students choose to work at the same time as studying. However, juggling work and studying can interfere with academic success, a study published by the Canada Millennium Scholarship Foundation reveals. Experts have observed a negative correlation between the number of hours worked and academic results obtained – the […]
Speaking English is a prerequisite for most jobs. But for those who never had the opportunity to learn English at school, what should they do? There are online resources available to you. These programs improve your oral and written comprehension, as if you were in class, but from the comfort of your own home. Games, […]
According to a study of industrial relations and sociology by the Université de Montréal, women are more susceptible to professional burnout than men, due to the nature of their work. Female employees often find themselves working in positions where they are overqualified. “Overqualificatoin can arise from a glass ceiling effect where women are less likely […]
Points cards, attractive discounts, targeted promotional emails – some merchants bring out the heavy artillery to build customer loyalty. Is providing unequaled customer experience sufficient to accomplish this? Here’s how to go about it, with simple and practical actions. A company’s success obviously depends on its ability to attract new customers, to renew itself and to […]
Customers as kings, customers in a hurry and undecided customers. Sales consultants face different types of customers every day and each must be managed in a specific way to successfully make a sale. Here are some tips to get you there. “The retail field is very demanding,” says Patricia Lapierre, executive director of Retail Quebec. […]
LinkedIn is now an essential tool for job seekers and their visibility. But with its various paid versions and dozens of parameters, it can be difficult to know how to use it effectively. Here are some tips to best set up your profile. While many job seekers tend to use the the LinkedIn search engine […]
A view of the city, exercise rooms and video games to unwind… It must be admitted that call centres have gotten a makeover in the last 10 years. But behind the image, has the job of telephone interviewer also evolved? Quick peek. Despite the opportunities offered by new technologies, the nature of the job has […]
There is a tendency to believe that call centre workers are condemned to talking on the phone in a depressing cubicled office. But actually, call centres offer a pleasant environment and many (and lucrative) career opportunities. “There has been a relatively negative image of call centres since the 1990s, but we have been trying to […]
Many websites give the opportunity of learning our value on the job market. Can these tools help us negotiate a better salary? Yes, on condition of not being too financially greedy… Negotiating your salary is often very strategic – you have to know how to get the highest potential income, without losing your chances of […]
