Job advice

Company life

How to Respond to Harassment at Work

Sexual, psychological or discriminatory harassment: these situations are found more often that you might think in Canadian workplaces. 19% of women and 13% of men have been victims at least once in their careers. Learn how to recognize it to know how to react accordingly. Is it harassment? To know how to respond, the first […]


Interview

The Exit Interview and Why it Matters

When an employee resigns it is becoming more and more common to conduct an exit interview. How is it conducted? What do you gain from it? We spoke to Émilie Pelletier, CHRP and HR marketing and communication strategist at HRM Group. Less known than the hiring interview, the exit interview is gaining popularity among organizations […]


Company life

Company Culture – How to Find the Ideal Employer

Looking for an employer is becoming more and more like looking for… a spouse! An increasing number of employees are looking for the perfect match. A recent survey by the Robert Half firm reveals that 2 Canadians out of 5 would be willing to turn down the job of their dreams if they disagreed with […]


Jobs search

Job Search Tips to Forget

The world of employment is not what it used to be. As well, certain classic job search tips no longer apply, according to Forbes magazine, which recently drew up a list of tips to discard. To be a good job seeker of the day, here are recommendations and general advice not to follow. The job […]


Training

The Qualities of the Financial Services Adviser

The digital revolution has drastically altered the role of client advisers in financial institutions and has revealed the need for new skills by candidates. What are they? The ability to provide computer support The internet has increased the possibility for clients to carry out certain banking operations themselves. Advisers are more and more being called […]


Jobs search

How to React to a Dismissal

A slowing economy, lower profits than hoped for, a collaboration that doesn’t go as expected… There are many reasons why someone might be let go, but whatever they are they don’t make the situation any easier. Find out how to react and bounce back after this fateful moment when your manager tells you that the […]


News

3 Years: The Ideal Duration of a Job (According to Employers)

Staying in a job for 3 years would be the ideal duration for employers, according to Indeed. For employees… six months! Results of a survey on perceptions of professional leapfrogging. In 2018, professionals are changing career often and accumulating more jobs than the baby boomers did. Adaptability, curiosity, variety and volatility: these are the values […]


Career management

4 Factors to Consider Before Accepting a Position

Before accepting a position in a company that you don’t know, you should consider these 4 factors… beyond the salary offered! The conditions of the job offer When a job offer is received as a result of a hiring process, it must be consistent with your expectations and the conditions stated during the interview. If […]


Training

Fatal Customer Service Errors

Working in a call centre and being assigned to customer service tasks means having the opportunity every day to commit these fatal errors… What are they and how do you avoid them? Making discriminatory comments Every customer must be considered in the same way and benefit from the same treatment. Also, agents must never make […]


Resume

The Job Search – How to Keep Your Morale Up

Between rejection and when tons of resumes act like messages in bottles, how do you keep your morale up in spite of everything? Tips from Mathieu Guénette, guidance counsellor. Revise your CV and ask for advice According to Mr. Guénette, the first thing to do is to make sure your CV is clear and relevant. […]


News

Is telemarketing still effective?

What’s the point of telemarketing in a digital age, when fewer and fewer people answer their telephone? Now less a sales tool than a communications channel with regular customers, telemarketing more than ever emphasizes the human factor. “Would you be interested, sir, in learning about our new product that is adapted to your needs?” This […]


Career management

Are you a slasher?

Philippe, 56 years old, has been a merchant for more than thirty years. Several years ago, he gave himself the “leisure” to develop other skills, to the point that today he presents himself as a merchant/CEGEP teacher/trainer/musician. You will understand, the “slasher” label comes from the accumulation of angled bars, slashes, on the presentation. Like […]


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